Salon Front Desk Coordinator - Growth & Perks

Boardroom Salon; Atlanta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health, Dental, Vision

Short- & Long-Term Disability

Life Insurance after 60 days

401K with Match

Paid Time Off

Paid Holidays

Wellness Perks

Referral Bonuses

Employee Discounts

Employee Assistance Program

Appointment-based Booking

Job summary

Boardroom Salon is hiring a Front Desk Coordinator in North Druid Hills, GA to provide a warm welcome, book appointments, and manage calls with professional poise. The role supports growth through commissions on retail and memberships and offers comprehensive benefits for eligible staff.

Ideal candidates have at least 2 years of customer service experience, a professional appearance, and a positive, team-oriented attitude.

Qualifications

• Minimum of 2 years of customer service experience.
• Minimum 18 years of age to serve alcoholic beverages.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• A positive, uplifting attitude is a must.
• Ability to pay attention to detail and work in a fast-paced environment.
• Excellent communication abilities verbally, over the phone, and in messaging.
• Must be able to remain calm and professional in stressful situations.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued.
• Book appointments and manage the salon’s calendar effectively.
• Managing inbound and outbound calls with excellent phone etiquette.
• Respond to customer inquiries in a timely and professional manner; utilize POS system to check in/out clients, collect payments, document information, manage memberships.
• Assist with marketing and sales by educating clients on products, services, and promotions.

Skills

Customer service

Phone etiquette

Communication

Job description

Boardroom Salon is hiring a Front Desk Coordinator in North Druid Hills, GA to provide a warm welcome, book appointments, and manage calls with professional poise. The role supports growth through commissions on retail and memberships and offers comprehensive benefits for eligible staff.

Ideal candidates have at least 2 years of customer service experience, a professional appearance, and a positive, team-oriented attitude.