Salon Front Desk Coordinator – Client Concierge & Booking

Railway Corp; Alpharetta, Northern (GA, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401K with match

Paid time off

Paid holidays

Wellness perks

Referral bonuses

Employee discounts

Employee assistance

Appointment-based booking

Job summary

Boardroom at the Avalon location in Atlanta is seeking a Front Desk Coordinator to warmly welcome clients, manage the salon calendar, and handle call traffic with professional phone etiquette. The role offers starting pay of $15/hour plus retail and membership commissions and opportunities for growth in a fast-paced service environment.

Benefits include health and wellness coverage after 60 days, 401K with match, PTO and paid holidays, and exclusive employee discounts.

Qualifications

• Minimum of 2 years of customer service experience.
• Active cosmetology or barber license in the state of employment.
• Professional appearance and demeanor.
• Ability to work well in a team setting.
• Excellent communication abilities verbally, over the phone, and in messaging.

Responsibilities

• Provide outstanding customer service to ensure everyone who walks through our door feels welcomed and valued
• Book appointments and manage the salon’s calendar effectively
• Managing inbound and outbound calls with excellent phone etiquette
• Respond to customer inquiries in a timely and professional manner. Utilize our POS system to check in and out clients, collect payments, document client information, manage appointments, and manage memberships
• Assist with marketing and sales by educating clients on products, services, and promotions

Skills

Customer service

Phone etiquette

Teamwork

Communication skills

Attention to detail

Education

High school diploma

Tools

POS system

Job description

Boardroom at the Avalon location in Atlanta is seeking a Front Desk Coordinator to warmly welcome clients, manage the salon calendar, and handle call traffic with professional phone etiquette. The role offers starting pay of $15/hour plus retail and membership commissions and opportunities for growth in a fast-paced service environment.

Benefits include health and wellness coverage after 60 days, 401K with match, PTO and paid holidays, and exclusive employee discounts.