Salon Experience Lead: Groomer & Trainer

PetSmart Store Support Group, Inc.; Richmond (KY); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet care company seeks a Salon Experience Lead to provide exceptional service to pets and their parents. Responsibilities include leading a team, training new groomers, handling customer inquiries, and maintaining high operational standards. Ideal candidates will have over 2 years of grooming experience and strong communication skills. This full-time role requires flexibility and the ability to work nights and weekends. Join our team and make a meaningful impact in the lives of pets and their families.

Qualifications

• Must have 2+ years grooming experience and may be asked to complete a technical exam.
• Full-time availability required with flexible scheduling for evenings, weekends, and holidays.
• Proficiency with grooming tools and computer applications essential.

Responsibilities

• Facilitates associate development through training and coaching.
• Responsible for pet parent engagement and resolving concerns.
• Maintains operational standards in the grooming area.

Skills

Grooming experience

Communication skills

Organizational skills

Ability to perform under pressure

Education

2+ years grooming experience

Flexibility in schedule

Tools

Grooming tools

Computer applications

Job description

A leading pet care company seeks a Salon Experience Lead to provide exceptional service to pets and their parents. Responsibilities include leading a team, training new groomers, handling customer inquiries, and maintaining high operational standards. Ideal candidates will have over 2 years of grooming experience and strong communication skills. This full-time role requires flexibility and the ability to work nights and weekends. Join our team and make a meaningful impact in the lives of pets and their families.