Salon Director in Training

Sun Tan City; Wilmington (NC); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive wages based on experience

Flexible scheduling

Employee discount on products & 
&

401(k)

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Sun Tan City is seeking a Salon Director in Wilmington, NC to lead a team and deliver the Sun Tan City Experience for clients. You will supervise staffing, training, scheduling, and ensure client satisfaction while maintaining salon cleanliness and safety.

This role requires strong leadership and management experience in a fast-paced environment, with a focus on sales and client service. College education is preferred but not required; advancement opportunities exist.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment.
• Strong knowledge of client service techniques and operations.
• Strong problem-solving and organizational/planning skills.
• Strong leadership, with coaching and supervisory abilities.
• Team building skills and delegation ability.

Responsibilities

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Displays a client comes first attitude by holding team members accountable for quality client service.
• Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
• Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
• Adherence to wage and hour laws for non-exempt staff and minors.
• Uses operational tools to plan for and achieve operational excellence (labor guidelines, reports, cash management, inventory).
• Utilizes financial reports to address trends and issues in salon performance.
• Regularly conducts performance assessments, providing feedback and setting goals to improve sales.
• Manage ongoing sales.
• The Salon Director is required to work a 5-day, 40-hour workweek (minimum).
• Work a varying number of mid and/or closing shifts as needed.

Skills

Management

Sales

Leadership

Coaching

Team building

Customer service

Multitasking

Education

College education (preferred)

Tools

Word

Excel

Outlook

Job description

Sun Tan City is seeking a Salon Director in Wilmington, NC to lead a team and deliver the Sun Tan City Experience for clients. You will supervise staffing, training, scheduling, and ensure client satisfaction while maintaining salon cleanliness and safety.

This role requires strong leadership and management experience in a fast-paced environment, with a focus on sales and client service. College education is preferred but not required; advancement opportunities exist.