Salon Coordinator

Sport Clips, Inc.; Jacksonville (NC); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Ongoing training

Supportive team environment

Career growth opportunities

Mental health support

Job summary

Sport Clips, Inc. is looking for a Salon Coordinator in Jacksonville, NC. In this role, you will be vital in delivering exceptional customer service and managing salon operations.

Your friendly demeanor and organizational skills will ensure that clients have a great experience from the moment they arrive. Responsibilities include greeting clients, answering inquiries, managing financial transactions, and assisting in retail sales.

Qualifications

• Experience in customer service or salon coordination is preferred.
• Strong communication, interpersonal, and organizational skills are essential.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Greet clients warmly, ensuring positive experiences.
• Answer phone calls and handle client inquiries promptly.
• Maintain a clean reception area and handle financial transactions.
• Assist with retail sales by providing product knowledge.
• Monitor salon inventory and place supply orders.
• Support marketing efforts and participate in training.

Skills

Customer service

Communication

Organizational skills

Computer proficiency

Team collaboration

Tools

Microsoft Office

Social media platforms

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• * Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• * Answer phone calls and address client inquiries promptly and professionally.
• * Maintain a clean and organized reception area, including retail displays.
• * Handle financial transactions, including cash handling and processing credit card payments.
• * Assist in retail sales by providing product knowledge and recommendations to clients.
• * Monitor and maintain salon inventory, placing orders for supplies as needed.
• * Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• * Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• * Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• * Participate in Sport Clips training.

Qualifications:

• * Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• * Excellent communication and interpersonal skills.
• * Strong organizational and time management abilities.
• * Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• * Ability to handle multiple tasks and work in a fast-paced environment.
• * A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• * Ongoing training and professional development.
• * Employee discounts on salon services and retail products.
• * Friendly and supportive team environment.
• * Opportunities for career growth within the salon.
• * Mental health support - provided by employer at no cost to you!
• * Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

1092 Hampton Inn Way
Jacksonville, NC 28546