Salon Coordinator

Sport Clips Haircuts; Grandville (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Ongoing training and professional development

Employee discounts

Supportive team environment

Career growth opportunities

Mental health support

Job summary

Sport Clips Haircuts is looking for a dynamic Salon Coordinator in Grandville, MI. In this role, you will deliver excellent customer service, manage salon operations effectively, and assist clients with a friendly and welcoming attitude.

Key responsibilities include greeting clients, managing inquiries, maintaining a clean environment, and handling transactions. Join a supportive team with opportunities for career growth and enjoy benefits like employee discounts and ongoing training.

Qualifications

• Previous experience in customer service or salon coordination preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet clients warmly to ensure a positive experience.
• Answer phone calls and address client inquiries.
• Maintain a clean reception area and manage financial transactions.
• Assist in retail sales providing product knowledge.
• Monitor salon inventory and assist in marketing efforts.

Skills

Customer service experience

Communication skills

Organizational skills

Computer proficiency

Social media knowledge

Time management

Friendly demeanor

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!

Your Tips Matter

Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We’re proud to support initiatives that put more money back in your pocket.

Note: The IRS still needs to provide implementation guidance. Tip income must still be reported.

Location Information: 4365 Canal St., Ste. J, Grandville, MI 49418