Salon Coordinator

Sport Clips Haircuts; Lufkin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ongoing training and professional development

Employee discounts on salon services

Friendly team environment

Opportunities for career growth

Mental health support

Job summary

A popular hair salon chain in Lufkin, Texas, is seeking a dynamic Salon Coordinator to enhance customer service and ensure smooth salon operations. Responsibilities include greeting clients, answering inquiries, managing financial transactions, and assisting in retail sales. Ideal candidates have strong organizational and communication skills, and a passion for the beauty industry. Benefits include ongoing training, employee discounts, and opportunities for career growth. Join a friendly team dedicated to excellence in service.

Qualifications

• Previous experience in customer service or salon coordination is preferred.
• Excellent communication and interpersonal skills.
• Proficiency in computer applications and social media platforms.

Responsibilities

• Greet clients warmly and ensure a positive experience.
• Answer phone calls and address inquiries promptly.
• Maintain an organized reception area and retail displays.
• Handle financial transactions and assist in retail sales.
• Monitor salon inventory and place orders for supplies.
• Collaborate with the salon team for smooth operations.

Skills

Customer service

Organizational skills

Communication

Time management

Proficiency in Microsoft Office

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits & Perks

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Your Tips Matter

Now, thanks to an industry-wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We’re proud to support initiatives that put more money back in your pocket.

Note: The IRS still needs to provide implementation guidance. Tip income must still be reported.