Salon Coordinator

Sport Clips Haircuts; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Ongoing training

Career growth opportunities

Mental health support

Job summary

Sport Clips Haircuts in Lancaster County is seeking a dynamic Salon Coordinator to ensure outstanding customer service and smooth salon operations. Ideal candidates have a passion for the beauty industry and excellent organizational skills.

Responsibilities include greeting clients, managing financial transactions, and assisting in retail sales. The role offers ongoing training, employee discounts, and career growth opportunities within a supportive team environment.

Join us at Sport Clips, where your contribution really matters!

Qualifications

• Previous experience in customer service or salon coordination preferred.
• Strong organizational and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet clients warmly upon arrival.
• Answer calls and assist client inquiries.
• Maintain a clean reception area.
• Handle financial transactions.
• Assist in retail sales and inventory management.
• Participate in training programs.

Skills

Customer service

Communication

Organization

Time management

Social media proficiency

Tools

Microsoft Office

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!

Your Tips Matter – Now, thanks to an industry‑wide effort championed by Sport Clips, you can deduct up to $25,000 of your tips, keeping more of what you earn. We’re proud to support initiatives that put more money back in your pocket.

Note: The IRS still needs to provide implementation guidance. Tip income must still be reported.