Salesperson/Store Driver Store 9588

Advance Auto Parts; Miami (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

A leading auto parts retailer in Miami is looking for an entry-level sales associate to provide excellent customer service and achieve sales goals. Responsibilities include assisting customers, maintaining store standards, and delivering parts. This position offers flexible work hours and requires basic automotive knowledge as well as excellent communication skills.

Qualifications

• Ability to work various shifts, including evenings and weekends.
• Must have valid driver's license and fleet safety certification.

Responsibilities

• Provide excellent customer service in-store and via phone.
• Achieve personal and store sales goals.
• Maintain product and operational standards.
• Safely deliver parts to customers.

Skills

Sales experience

Communication skills

Basic automotive knowledge

Basic math skills

Customer service skills

Education

High School Diploma or equivalent

Job description

Job Description

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge, and the ability to source from stores, hubs, PDQ, and external suppliers. It includes an in-depth understanding of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service

Essential Job Skills Necessary for Success as a Salesperson

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Salesperson up for Success

• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences

What is a Store Driver

Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.

Driver Primary Responsibilities

• Safely deliver parts to customers as needed
• Pick and stage parts for customer orders
• Pick up returns and cores
• Drop off weekly / monthly sales flyer
• Daily collection of credit accounts

Driver Secondary Responsibilities

• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock

Driver Success Factors

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (back stock) and store equipment

Essential Job Skills Necessary for Success as a Driver

• Communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Driver Up for Success

• Automotive parts experience is preferred
• Certificates, licenses, registrations
• Must have a valid driver's license and be fleet safety certified

Physical Demands

The employee will predominantly be walking or standing. Must be able to talk and hear, handle or feel with hands and fingers, reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Frequently lift/move up to 50 pounds; occasionally up to 100 pounds. Vision requirements: close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

Usually working inside, occasionally outside and exposed to various weather conditions while performing duties such as installing batteries and wiper blades. Exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock, explosives; vibration. Noise level is usually moderate.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.