Salesperson

John Hardy; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading luxury retail brand seeks an entry-level Salesperson to enhance client experiences and drive sales. The ideal candidate will possess exceptional client relationship skills and a Graduate Gemologist degree or equivalent. Responsibilities include exceeding sales targets, providing outstanding service, and collaborating with a diverse team. This full-time position offers opportunities for growth within a vibrant boutique environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Minimum of 2 years luxury sales or relevant client related experience.
• Flexibility to work non-traditional hours.

Responsibilities

• Provide superior client service to increase and retain client loyalty.
• Exceed individual sales targets and support boutique operations.
• Assist with inventory control and maintain visual merchandising standards.

Skills

Client relationship building

Communication

Education

Graduate Gemologist degree

Tools

Microsoft Office Suite

Point of Sales (POS)

Customer Relationship Management (CRM)

Job description

5 days ago Be among the first 25 applicants

Our salespeople at John Hardy are responsible for providing our clients with an exceptional experience by meeting their individual needs and expectations, serving as an ambassador to our brand by promoting the philosophy and values of John Hardy. The Salesperson will play a critical role in increasing client conversion and retention to drive revenue and inspire brand loyalty, will work alongside a diverse sales-team, and report to the Boutique’s leadership.

RESPONSIBILITIES:

Client Development

• Work in a collaborative manner in order to deliver the ultimate John Hardy brand experience
• Provide superior client service throughout the client journey to increase and retain client loyalty
• Manage the achievement of business objectives by utilizing a top client strategy to retain and develop high potential clients
• Leverage available marketing resources and tools to engage current and new clients to drive sales
• Capture, monitor, and update client data in order to build relationships and personalize future client interactions

Sales and Service

• Exceed individual sales targets by maximizing all selling opportunities and supporting the sales and operations of the boutique to both meet and exceed sales plan and profitability targets
• Create a John Hardy client experience that is warm and hospitable in all client interactions
• Utilize exemplary strategic selling skills to effectively identify client needs and close sales
• Provide exceptional client service by ensuring that the client takes priority at all times; engaging every client in an interaction that results in the highest level of satisfaction
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends to determine opportunities to maximize sales within the market

Operations

• Assist with inventory control and achieve shrink objectives
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up-to-date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow-up on client communication
• Ensure all sales activity complies with corporate brand standards and directives, including Product Presentation, Visual Merchandising, and proper backstock organization
• Ensure all sales activity supports key business strategies and current initiatives in order to drive the success of the business
• Maintain security standards within the store to ensure safety of clients, colleagues and to protect our assets through appropriate care and handling of merchandise

Teamwork

• Foster open and constructive communication with colleagues; always take a collaborative solution- oriented approach demonstrating flexibility and responding positively to any reasonable requests
• Work as a team and partner with colleagues to ensure consistent exceptional client experience and contribute to a positive store environment

QUALIFICATIONS & REQUIREMENTS:

• Preferred: Graduate Gemologist degree or Gemological Institute of America (GIA) course work
• Minimum of 2 years luxury sales, retail or relevant client related experience
• Exceptional client relationship building skills
• Demonstrate strong oral and written communication skills
• Proficiency with Microsoft Office Suite as well as Point of Sales (POS) and Customer Relationship Management (CRM) systems
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at John Hardy by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Salesperson” roles.

Sales Associate (Brick Specialist) - Dadeland Mall - Miami, FL

Retail Sales Associate-Brickell City Centre

Retail Sales Associate-THE DOLPHIN MALL #1

Sales Associate (Full-Time) - Brickell City Center

New Store Opening - Sales Associate - Aventura

Retail Part-Time Sales Advisor - Savage X Fenty (Miami Worldcenter - Miami, FL)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.