Salesperson

Westheimer Plumbing & Hardware; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Westheimer Plumbing & Hardware, Houston's oldest designer plumbing and hardware showroom, seeks a full-time on-site Salesperson. Greet and advise customers in the showroom, learn product features, and recommend plumbing, hardware, and appliance solutions that fit customer design preferences.

Daily duties include managing the sales process from inquiry through order, preparing quotes, processing orders, and coordinating with suppliers and internal teams to ensure timely delivery.

Qualifications

• Strong customer service and client relationship skills in a showroom setting.
• Retail sales experience and consultative selling abilities.
• Ability to understand specifications, installation considerations, and design compatibility for plumbing, hardware, and appliances.
• Organized approach to preparing quotes, processing orders, and managing follow-ups.
• Basic computer proficiency with email, POS systems, and customer management tools.
• Comfort working on-site with walk-in customers, designers, and contractors.

Responsibilities

• Greet and advise customers in the showroom and learn product features.
• Recommend plumbing, hardware, and appliance solutions based on design needs.
• Manage the sales process from inquiry through order placement and delivery coordination.
• Prepare quotes, process orders, and coordinate with suppliers and internal teams.

Skills

Customer service

Retail sales

Product knowledge

Organization

On-site showroom experience

Communication

Design-oriented service

Adaptability

Education

High school diploma or equivalent

Business or design coursework (plus)

Tools

POS systems

CRM tools

Job description

Company Description

Westheimer Plumbing & Hardware is Houston’s oldest designer plumbing and hardware showroom, proudly serving the area since 1977. The company is known for its curated selection of high-end fixtures and hardware, as well as personalized, design-focused customer service. In 2025, WPHA expanded with an appliance division, offering premium appliances to complement its existing product lines. Team members join a locally rooted, customer-centered business that values product expertise and long-term client relationships. The environment is focused on quality, professionalism, and helping customers create well-designed spaces.

Role Description

This is a full-time, on-site Salesperson role based in Houston, TX. The Salesperson will greet and advise customers in the showroom, learn product features and specifications, and recommend plumbing, hardware, and appliance solutions that fit customer needs and design preferences. Day-to-day responsibilities include managing the sales process from initial inquiry through order placement, preparing quotes, processing orders, and coordinating with suppliers and internal teams to ensure accurate and timely delivery. The role involves staying up to date on new product lines, and following up with clients to support repeat business and referrals. The Salesperson will also use basic point-of-sale and CRM tools to track customer interactions and sales activity.

Qualifications

• Strong customer service and client relationship skills, including active listening, clear communication, and a professional, service-oriented approach.
• Sales and consultative selling abilities, with experience handling inquiries, presenting options, and closing sales in a retail or showroom environment.
• Product learning and technical aptitude, with the ability to understand specifications, installation considerations, and design compatibility for plumbing, hardware, and appliances.
• Organization and attention to detail for preparing accurate quotes, processing orders, managing follow-ups, and maintaining showroom presentation.
• Basic computer proficiency, including use of email, point-of-sale systems, and customer management tools.
• Comfort working on-site, engaging with walk-in customers, designers, and contractors in a fast-paced showroom setting.
• Prior experience in plumbing, hardware, appliances, or high-end retail sales is required.
• High school diploma or equivalent required; additional education in business, design, or related fields is a plus.