- 5+ years of experience as a Product Owner, Business Analyst, or Technical PM in Salesforce projects
- Strong understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Flows, Apex, and LWC
- Experience with Agile/Scrum, backlog management, user story writing, and acceptance criteria
- Knowledge of Salesforce integrations (REST/SOAP APIs, MuleSoft) and data migration concepts
- Familiarity with Salesforce Data Modeling, ETL/Data Migration, and Data Governance
- Experience with Generative AI/Agentic AI tools and Salesforce Einstein AI/Agentforce
- Salesforce Administrator certification (mandatory); Platform App Builder or Business Analyst certification preferred
- Own and prioritize the Salesforce product backlog, user stories, and acceptance criteria.
- Collaborate with business, architects, and development teams to deliver scalable Salesforce solutions.
- Support integration, data migration, and platform enhancement initiatives.
- Drive Agile ceremonies, release planning, and stakeholder communication.
- Leverage AI tools to improve story creation, documentation, and delivery efficiency.
Job Description
Must Have Technical/Functional Skills
- 5+ years of experience as a Product Owner, Business Analyst, or Technical PM in Salesforce projects
- Strong understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Flows, Apex, and LWC
- Experience with Agile/Scrum, backlog management, user story writing, and acceptance criteria
- Knowledge of Salesforce integrations (REST/SOAP APIs, MuleSoft) and data migration concepts
- Familiarity with Salesforce Data Modeling, ETL/Data Migration, and Data Governance
- Experience with Generative AI/Agentic AI tools and Salesforce Einstein AI/Agentforce
- Salesforce Administrator certification (mandatory); Platform App Builder or Business Analyst certification preferred
Roles & Responsibilities
- Own and prioritize the Salesforce product backlog, user stories, and acceptance criteria.
- Collaborate with business, architects, and development teams to deliver scalable Salesforce solutions.
- Support integration, data migration, and platform enhancement initiatives.
- Drive Agile ceremonies, release planning, and stakeholder communication.
- Leverage AI tools to improve story creation, documentation, and delivery efficiency.
Generic Managerial Skills, If any
- Stakeholder management
- Strong communication and presentation skills
- Agile/Scrum facilitation
- Prioritization and decision-making
- Cross-functional collaboration
- Problem-solving and ownership
Salary Range: $150,000 -$160,000 year
TCS Employee Benefits Summary
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Qualifications: BACHELOR OF COMPUTER SCIENCE