Salesforce Technical Lead

Global Payment Holding Company; Alpharetta (GA); On-site; USD 130,000 - 170,000; Full time

Job summary

Global Payments seeks a Salesforce Technical Lead to guide design, development, and delivery of enterprise Salesforce solutions. You will lead architecture discussions, collaborate with business stakeholders, and drive secure, scalable implementations across multi-cloud environments.

The role requires hands-on expertise in Apex, LWC, Flow, and REST/SOAP APIs, plus strong experience with security controls and DevOps practices. Join a team delivering high-impact, modern Salesforce solutions.

Qualifications

• 6+ years of Salesforce experience, including at least 2+ years in a Technical Lead role.
• End-to-end implementation experience on the Salesforce platform, including architecture, configuration, customization, deployment, and post-go-live support.
• Ability to lead design workshops and effectively communicate solution options to business and technical stakeholders.
• Hands-on experience with Salesforce development technologies such as Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components (LWC), Aura, and Flow.
• Experience with SOAP and REST APIs for integration with external systems and enterprise applications.
• Working knowledge of security controls (SSO, MFA, Salesforce Shield) for data protection and compliance.

Responsibilities

• Lead the design, development, and delivery of enterprise Salesforce solutions with Agentforce, ensuring scalability and alignment with business goals.
• Drive end-to-end solution architecture using Salesforce technologies and enterprise integration patterns.
• Design and deliver modern UI experiences using Angular, TypeScript, JS, HTML5, and Salesforce UI frameworks.
• Define and implement secure enterprise solutions with HIPAA, GDPR, PCI DSS, and Shield standards.
• Lead discovery, requirements gathering, and stakeholder workshops to translate business needs into scalable designs.
• Provide architectural guidance on automation, AI-driven workflows, and GenAI use cases to boost productivity.
• Oversee SDLC activities, from estimation to release management and post-go-live support.
• Perform advanced code reviews, debugging, and performance tuning while mentoring junior engineers.
• Collaborate with onshore/offshore teams and vendors to ensure delivery quality and cost efficiency.

Skills

Salesforce expertise

Technical leadership

Solution architecture

REST/SOAP integration

DevOps & CI

Web technologies (JavaScript/Angular)

Tools

Apex

Visualforce

Lightning Web Components

Aura

Flow

Jenkins

ANT

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Salesforce Technical Lead to join our ever evolving Software Engineering team and help shape the future of global commerce.

Global Payments is looking for a Technical Lead for their Salesforce Platform. The candidate will be responsible for creating, evaluating and reviewing designs to meet the needs of the Business and work with development teams to implement. If you are looking for an exciting opportunity to work with a strong development team and with business stakeholders to come up with strategies and solutions to enhance Sales and Servicing process to best in class using Salesforce capabilities, we are interested in meeting you.

What you'll own:

• Lead the design, development, and delivery of enterprise Salesforce solutions with Agentforce, ensuring scalability, maintainability, and alignment with business goals across multi-cloud environments.
• Drive end-to-end solution architecture using Salesforce platform technologies including Apex, Lightning Web Components (LWC), Aura, Flow, Salesforce APIs, Agentforce, and enterprise integration patterns for secure and high-performing implementations.
• Design and deliver modern user experiences using Angular, TypeScript, JavaScript, HTML5, and Salesforce Lightning UI frameworks, integrating them with Salesforce and external systems through REST/SOAP APIs and middleware.
• Define and implement secure enterprise solutions compliant with HIPAA, GDPR, PCI DSS, Salesforce Shield, encryption standards, and industry best practices for integration, access control, and data protection.
• Lead discovery, requirements gathering, solution scoping, and stakeholder workshops to translate business needs into scalable technical designs and implementation of roadmaps.
• Provide architectural guidance on Salesforce Agentforce-enabled automations, AI-driven workflows, predictive insights, and GenAI use cases to improve productivity, customer engagement, and operational efficiency.
• Own technical design reviews, architecture governance, code quality standards, and implementation oversight across Salesforce, integration, and front-end layers to ensure robust delivery and risk mitigation.
• Guide teams through the full SDLC, including solution estimation, technical planning, configuration, customization, testing, deployment, release management, and post-go-live support.
• Perform advanced code reviews, debugging, performance tuning, and hands-on development using Apex, Visualforce, LWC, Aura, Flow, JavaScript, and enterprise integration frameworks while mentoring junior engineers.
• Collaborate across onshore/offshore teams, vendors, and business stakeholders to ensure delivery quality, cost efficiency, and alignment with program objectives, while managing scope, risks, and change control.

What you'll bring:

• 6+ years of Salesforce experience, including at least 2+ years in a Technical Lead role
• End-to-end implementation experience on the Salesforce platform, including architecture, configuration, customization, deployment, and post-go-live support.
• Ability to lead design workshops and effectively communicate solution options to business and technical stakeholders.
• Hands-on experience with Salesforce development technologies such as Data Cloud, Agentforce, Apex, Visualforce, Lightning Web Components (LWC), Aura, and Flow.
• Experience with Apex and web technologies including JavaScript, HTML, AngularJS, and TypeScript for modern Salesforce UI and integration needs.
• Strong integration experience using SOAP and REST APIs to connect Salesforce with external systems and enterprise applications.
• Experience implementing CPQ and DocuSign solutions, including configuration and process automation.
• Working knowledge of security controls such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Salesforce Shield for data protection and compliance.
• Experience in release management, source control, and deployment processes using tools such as ANT, Salesforce Metadata API, Jenkins, and SVN.
• Ability to assess system landscapes, identify gaps between current and desired states, and define practical, scalable solutions.
• Hands-on experience with Agile methodologies, DevOps practices, and the creation of design documents, security workbooks, data dictionaries, and other technical documentation;
• Salesforce certifications preferred, with a commitment to staying current on platform capabilities and Agentforce-enabled innovations.

It's a bonus if you have:

• Experience with Salesforce Agentforce, Einstein, and AI-enabled workflow automation
• Exposure to Salesforce AI capabilities, Mulesoft, intelligent automation, and GenAI use cases in enterprise environments.
• Experience integrating AI-powered solutions with Salesforce CRM, external systems, and business workflows.
• Understanding of AI governance, data privacy, and responsible use of AI within enterprise Salesforce implementations .