Salesforce Team Lead: Drive Platform Strategy & Global Support

IRIS SOFTWARE AND SERVICES INC; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading software company in the United States is seeking a Salesforce Team Lead to oversee the administration team and ensure effective platform delivery. The ideal candidate will possess Salesforce certifications such as Administrator and Platform App Builder, alongside strong communication and documentation skills. Responsibilities include leading incident management, maintaining platform governance, and coordinating user requirements. This role supports growth and scalability, making it critical to the organization's operational success.

Qualifications

• Bachelor's degree in a relevant field.
• Salesforce Certified Administrator.
• Experience in Salesforce Administration.
• Excellent verbal and written communication skills.

Responsibilities

• Lead the Salesforce administration team with clear standards.
• Act as primary escalation point for complex Salesforce issues.
• Maintain Salesforce for optimal performance.

Skills

Salesforce Administration

Data Management (Excel/SQL)

Documentation Skills

Communication Skills

Incident Management

Education

Bachelor's degree in Computer Science or related field

Salesforce Certified Administrator

Salesforce Platform App Builder

Tools

Jira

Confluence

Job description

A leading software company in the United States is seeking a Salesforce Team Lead to oversee the administration team and ensure effective platform delivery. The ideal candidate will possess Salesforce certifications such as Administrator and Platform App Builder, alongside strong communication and documentation skills. Responsibilities include leading incident management, maintaining platform governance, and coordinating user requirements. This role supports growth and scalability, making it critical to the organization's operational success.