Salesforce & Systems Manager

TCP Software

United States

Remote

USD 120,000 - 160,000

Full time

7 days ago

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Benefits offered by this job

PTO & holidays

Volunteer time off

Comprehensive benefits

Pre-Tax Benefit

Job summary

TCP Software in the United States is seeking a Salesforce and Systems Manager to optimize GTM tooling, configure Salesforce, and own internal applications built with Claude Code. This hands-on role reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations and is fully remote.

You will improve Salesforce experiences for sales, partnerships, and customer success, manage integrations with ERP and billing platforms, govern AI access, and deliver trusted dashboards for revenue

Qualifications

3+ years administering Salesforce in a production environment.
Salesforce Administrator certification or equivalent experience.
Strong flows, permission architecture, data models, and sandbox release management.
Hands-on experience with Claude Code or similar AI development tools.
Proven ability to translate broad business requests into scoped technical work.

Responsibilities

Improve Salesforce experience for GTM teams with configuration, layouts, and rules.
Collaborate on platform roadmap, releases, and testing across departments.
Maintain integrations between Salesforce and ERP, marketing, and billing systems.
Own internal applications and agents built with Claude Code from deployment to retirement.
Govern AI access, set rules, monitor usage, and manage costs.
Deliver reports and dashboards giving a unified view of pipeline for teams.
Train users and publish self-service docs to keep runbooks current.

Skills

Salesforce administration

Flows & permissions

Claude Code AI

Cross-functional teamwork

Communication skills

Remote work capability

Bachelor's degree equivalence

Education

Bachelor's degree in information systems or related field

Salesforce Administrator certification

Tools

Salesforce CRM

Claude Code platform

ERP/billing integrations

Job description

TCP is committed to cultivating a diverse and inclusive team.

About TCP (TimeClockPlus)

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear –We’dlove for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.

About the Role

TCP is investing in the systems that run its revenue organization and is hiring a Salesforce and Systems Manager.This roleis focused on makingSalesforcework better for TCP’s go-to-market teams, shaping how sales, partnership, and customer success experience theplatformdaytoday, from configuration andpage layoutsthrough reporting.This is a hands-on individual contributor role: you will be the dedicated Salesforce administrator for Revenue Operations, collaborating with the Salesforce admins who support other departmentson the shared roadmap, release cadence, and integrations.It also ownsTCP’sgrowing portfolio of internal applications and agents built with Claude Code,currently a half dozen apps serving sales, partnerships, and revenue operations,includingappsrunning inBaseCampGTMalong withthe skills, connectors, access rules, and documentation those systems depend on.Sitting inside Revenue Operations keeps the work close to the sales, partnership, and customer success teams that rely on these tools every day. This role is remote, US-based, and reports to the SVP of Enterprise Sales, Partnership, and Revenue Operations.

As a Salesforce and Systems Manager, you will:

Improve the Salesforce experience for GTM teams. Configureobjects, flows, validation rules, permission sets, and page layouts to match howsales, partnership, and customer successactuallywork, and remove the friction that slows them down.
Collaborate on the platform roadmap and releases. Partner with the Salesforce admins in other departments on the shared roadmap, release cadence, and technical debt backlog, and test seasonal releases, managed package upgrades, and sandbox refreshes so changes land without disrupting GTM teams.
Keepintegrationshealthy.Helpmaintainthe connections between Salesforce and the ERP, marketing automation, and billingplatformsso data staysaccurateacross systems.
Manage internal systems.Own every internal application and agent built with Claude Code from first deployment through retirement, including the skills, prompts, and connectors they depend on.
Govern AI access and cost.Set access rules so each agent reaches only the data its purpose requires, audit those rules on a schedule, and monitor usage, cost, and output quality.
Build reportingleaderstrust.Deliver reports and dashboards that give sales, partnership, customer success, and finance one shared view of the pipeline.
Enable the teams who use these tools.Train users, publish self-service documentation, and keep runbookscurrentso no system depends on one person’s memory.

You are a strong fit for this role if you have:

3+yearsadministering Salesforce in a business-critical production environment.
Salesforce Administrator certification, or equivalent demonstrated experience.
Working command of flows, permission architecture, data models, and sandbox release management.
Hands‑on experience building or managing applications with anagenticAI development tool. We build exclusively inClaude Code, and direct experience with it is strongly preferred.
A track recordof turning broad business requests into scoped, documented technical work
Strong cross-functional partnership skills. You work effectively with sales, finance, and customer success, and you hold priorities steady when several teams want something at once
Clear written communication with technical and nontechnical audiences alike.
A bachelor’s degree in information systems, business, or a related field, or equivalent experience
Ability to work remotely from a US-based location, with reliable connectivity and aprofessional workspace
Bonus: advanced Salesforce certification such as Advanced Administrator or Platform App Builder
Experience at a SaaS or workforce management company
Familiarity with Model Context Protocol connectors and agent permission design
Experience integrating Salesforce with an ERP or billing platform