Salesforce Systems Analyst & Developer Support

Merz North America, Inc; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Merz North America, Inc is seeking a Salesforce Systems Analyst, Developer to bridge business needs and technical teams. You will analyze requirements, design scalable Salesforce solutions, and support integrations across enterprise platforms.

The role emphasizes hands-on configuration, Apex/Lightning work, and CI/CD collaboration. Ideal candidates bring 3–5 years of relevant experience, Salesforce certifications, and strong analytic, documentation, and stakeholder communication skills.

Qualifications

• Bachelor's Degree in Arts/Sciences (BA/BS) Computer Science, Software Engineering, or related discipline.
• 3-5 years Experience in a Systems Analyst, Business Analyst, Developer or similar role And
• 3-5 years Strong experience with requirements gathering, documentation, and process analysis
• 3-5 years Experience working with enterprise systems (Salesforce CRM, ERP, marketing platforms, data platforms, or similar)
• 3-5 years Demonstrated experience working with system integrations and data flows, including
• Apex Coding (Advanced proficiency)
• Lightning Component Development (Independent proficiency)
• SOQL Query Optimization (Foundational proficiency)
• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I

Responsibilities

• Partner with business stakeholders to understand business objectives, processes, and system needs.
• Elicit, analyze, and document functional and non-functional requirements.
• Translate business requirements into clear system specifications, flow charts, user stories, and acceptance criteria.
• Collaborate with solution architects, developers, and vendors to design scalable and sustainable system solutions.
• Contribute to Salesforce solution implementation, including hands-on configuration and development support.
• Support API integrations, including testing, payload validation, troubleshooting, and support for REST and SOAP-based services.
• Maintain an understanding of Salesforce development best practices, integration patterns, and modern DevOps methodologies

Skills

Salesforce

Apex

SOQL

Lightning Components

API Integrations

CI/CD

UAT

Data governance

Education

Bachelor's Degree in Computer Science or related

Tools

Copado

Gearset

Git

Jira

Job description

Merz North America, Inc is seeking a Salesforce Systems Analyst, Developer to bridge business needs and technical teams. You will analyze requirements, design scalable Salesforce solutions, and support integrations across enterprise platforms.

The role emphasizes hands-on configuration, Apex/Lightning work, and CI/CD collaboration. Ideal candidates bring 3–5 years of relevant experience, Salesforce certifications, and strong analytic, documentation, and stakeholder communication skills.