Salesforce System Administrator

Altenar; Malta (MT); Hybrid; USD 35,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Career growth

Training and development events

Office in St Julians (Malta)

Gym reimbursement

Job summary

Altenar is seeking a skilled Salesforce System Administrator to support and enhance our Salesforce platform. The role focuses on configuring, maintaining, and improving the system to align with business goals and deliver a seamless end-user experience.

The ideal candidate will have a solid Salesforce background, strong analytical skills, and a proactive problem-solving approach. You will work with cross-functional teams to deploy new features and ensure data integrity and security in a

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Salesforce Administrator Certification is required; Advanced Administrator or Platform App Builder certification is a plus.
• 3+ years of experience as a Salesforce Administrator or similar role.
• Proficiency in Salesforce functionalities including Sales Cloud, Marketing Cloud, Einstein and Scheduler.
• Strong understanding of Salesforce CRM best practices, customization, and configuration.
• Ability to manage complex tasks and collaborate with cross-functional teams.
• Excellent problem-solving, communication, and analytical skills.

Responsibilities

• Daily operations: system configuration, user setup, roles, permissions, and access control.
• Monitor performance, reliability, and availability of the Salesforce environment.
• Maintain data integrity and security with regular uploads, backups, and audits.
• Handle administrative tasks: users, reports, dashboards, workflows, and routine tasks.
• Implement and manage Salesforce customizations: page layouts, fields, and record types.
• Develop/configure custom objects, validation rules, and formulas.
• Create/update processes and automate workflows to optimize business processes.
• Collaborate with cross-functional teams to translate requirements into design.
• Oversee data imports, cleanup, deduplication, and enrichment.
• Create and maintain reports/dashboards for decision support.
• Assist users with ad-hoc reports and data interpretation.

Skills

Salesforce Admin

Sales Cloud

Marketing Cloud

Einstein

Scheduler

CRM best practices

Cross-functional teamwork

Analytical skills

Communication

Education

Bachelor's degree (CS/IS)

Salesforce Administrator Certification

Advanced Administrator or Platform App Builder

Tools

Salesforce CLI

DataLoader

JIRA

Zendesk

Job description

AbouttheCompany

AltenarisaninternationalITcompanyfoundedin2011,withofficesinMalta,Greece,Georgia,theIsleofMan,UruguayandBrazil.Wespecializeinhigh-loadsoftwaredevelopmentandprovideoneofthebesttechnologysolutionsfortheiGamingindustryworldwide.

About the Role

WearelookingforaskilledSalesforceSystemAdministratortosupportourorganisation'sSalesforceplatform.Thisroleinvolvesmaintaining,configuring,andimprovingourSalesforcesystemstoensuretheyalignwithbusinessobjectivesandprovideaseamlessexperienceforend-users.TheidealcandidatewillhaveasolidunderstandingoftheSalesforceplatform,astrongtechnicalbackground,ananalyticalapproachandbeproactiveinproblem-solving.

Responsibilities

• Managedailyoperations,includingsystemconfiguration,usersetup,roles,permissions,andaccesscontrol.


• Monitorandensuretheperformance,reliability,andavailabilityoftheSalesforceenvironment.


• Maintaindataintegrityandsecurity,includingregulardatauploads,backups,andfieldaudits.


• Handleallbasicadministrativefunctions,includinguseraccountmaintenance,reports,dashboards,workflows,andotherroutinetasks.


• ImplementandmanageSalesforcecustomizations,suchaspagelayouts,fields,andrecordtypes.


• Developandconfigurecustomobjects,validationrules,andformulastomeetorganizationalneeds.


• Createandupdateprocessautomation,workflows,andflowsinSalesforcetooptimizebusinessprocesses.


• Collaboratewithcross-functionalteamstogatherrequirements,translatebusinessneedsintosystemdesign,anddeploynewfeatures.


• Overseedataimports,datacleanup,deduplication,andenrichmentprocesses.


• Createandmaintaincomprehensivereportsanddashboardstosupportbusinessneedsandprovideinsightsfordecision-making.


• Assistusersingeneratingad-hocreportsandensureaccuracyindatainterpretation.


• Providedailysupporttoend-users,troubleshootissues,andrespondtohelpdeskrequests.


• Conducttrainingsessionsandcreatedocumentationfornewandexistingusers.


• Promotebestpracticesindataentry,usage,andSalesforcefunctionalityacrosstheorganization.


• KeepthesystemuptodatewithSalesforcereleases,upgrades,andpatches.


• TestanddeploynewSalesforcefunctionalitiesandthird-partyintegrationsasneeded.


• Maintain existing integrations with other third-party apps used for KYC, Contract Management, Legal review, etc. Such tools include but are not limited to Slack, Zendesk, Persona, JIRA, Docusign CLM, Certinia, etc.


• Workwithexternalvendors,consultants,anddevelopersonvariousprojects.


• Maintaincompliancewithcompanypolicies,dataprivacy,andSalesforce'ssecuritystandards.


• EnsureadherencetoSalesforcebestpracticesandidentifyopportunitiesforprocessoptimization.


• StaycurrentwithSalesforceupdates,newfeatures,andindustrytrendstoimprovesystemperformanceandhealth.

Qualifications

• Bachelor'sdegreeinComputerScience,InformationSystems,orarelatedfield.


• SalesforceAdministratorCertificationisrequired;AdvancedAdministratororPlatformAppBuildercertificationisaplus.


• 3+yearsofexperienceasaSalesforceAdministratororsimilarrole.


• ProficiencyinSalesforceplatformfunctionalities,includingSalesCloud,MarketingCloud,EinsteinandScheduler.


• StrongunderstandingofSalesforceCRMbestpractices,customization,andconfiguration.


• Abilitytomanagecomplextasksandcollaboratewithcross-functionalteams.


• Excellentproblem-solving,communication,andanalyticalskills.

What we offer:

• Stableandflexibleworkingenvironment


• CareerGrowthOpportunity


• Trainingandprofessionaldevelopmentevents


• Healthinsuranceforemployeesandclosefamilymembers


• TeamworkandAccountability


• SenseofCommunityandDefinedCompanyCulture


• InternationalWorkEnvironment


• DiverseWorkplace


• ModerncomfortableofficeinthecentreofStJulians


• Corporateparkingnearouroffice


• Gym reimbursement after successfully passing probationary period