Salesforce Solutions Expert

SunTechPros Inc.; Durham (NC); On-site; USD 140,000 - 180,000; Full time

Job summary

NCDHHS ITD seeks a Salesforce Solutions Expert/Architect to lead the DCDEE Early Education Integration System. You will design secure, scalable Salesforce and integration solutions aligned with the agency's digital strategy while bridging business needs with robust architectural approaches.

The role is hands-on, collaborating with stakeholders, developers, and leads to deliver enterprise-grade Salesforce ecosystems, drive best practices, and ensure data security and performance standards across

Qualifications

• Experience leading enterprise Salesforce solution design and delivery.
• Ability to translate business needs into scalable technical architecture.
• Strong knowledge of data security, performance, and integration patterns.

Responsibilities

• Architect end-to-end Salesforce solutions and guide technical strategies.
• Collaborate with SMEs, tech leads, and business stakeholders to define architecture.
• Design and implement complex API-based integrations between Salesforce and external systems.
• Create technical documentation, data models, and solution diagrams; lead design sessions.

Skills

Salesforce Architecture

API Integrations

Stakeholder Collaboration

Code Review & CI/CD

Job description

NCDHHS Salesforce Solutions Expert (811705) in Durham NC -Onsite

Duration: 12 months

Interview: In-person only

NCDHHS ITD requires a Salesforce Solutions Expert/Architect to lead the DCDEE Early Education Integration System to design and deliver a secure, scalable, and user-focused Salesforce and integration solution that aligns with the organization’s digital strategy.

NCDHHS ITD is seeking an experienced Salesforce Solution Expert/Architect to lead DCDEE's prestigious project Early Education Integration System at in-house to design and delivery of secure, scalable, and user-focused Salesforce and integration solutions that align with the organization’s digital strategy. In this role, This role will bridge strategic business needs with robust and secure solution architecture, collaborating with stakeholders, developers and technical leads to deliver cutting edge and sustainable enterprise solutions. This role will be in a crucial role in shaping the future of our Salesforce ecosystem, leading architectural designs and defining complex integrations between systems. This role will also be a hands-on technical expert having cross-functional leadership and a passion for continuous innovation. Responsibilities include Architect end-to-end solutions and guiding technical strategies and execution, Collaborate with Subject Matter Experts, Tech lead and business stakeholders to transform business scope into accurate and cost-effective technical architecture, Design and lead implementation of complex API based integration solutions, connecting Salesforce application with sophisticated external Systems, Ensure every solution aligns with data security and performance standards, Design appropriate backups and restore strategies. Identify and mitigate technical risks across the architecture, Describe best practices and justification for when to use standard Salesforce functionality when solutioning complex requirements and when customizations are a better fit, Create high-quality technical documentation, data modelling and solution diagrams, Leading code reviews, design sessions/workshops and release planning sessions, Collaborating with Agile team in backlog refinement, user story decomposition and acceptance criteria refinement, Assist in Salesforce environment set up and CI/CD pipeline process using appropriate release management tool and Collaborate effectively with cross-functional teams to ensure smooth project integration and delivery.