Salesforce Solution Architect

eVerge Group; Plano (TX); Remote; USD 90,000 - 140,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Solution Architect, where you'll lead the design and implementation of innovative Salesforce solutions. In this remote role, you'll collaborate with diverse stakeholders to ensure alignment with business objectives while overseeing the development and testing processes. Your expertise in Sales Cloud and strong communication skills will drive user adoption and successful project outcomes. This is an exciting opportunity to make a significant impact in a dynamic environment, working with both on-shore and off-shore teams to create effective solutions.

Qualifications

• 5+ years of experience with Salesforce, especially Sales Cloud.
• Expertise in business processes and metrics for Sales and Service.

Responsibilities

• Collaborate with stakeholders to understand requirements and lead discovery plans.
• Design scalable solutions and manage development/testing processes.

Skills

Salesforce (Sales Cloud)

Service Cloud

Field Service Lighting

MuleSoft

Tableau

APEX development

Lightning Components

Education

Salesforce Certifications (Admin, Platform App Builder, Sales Cloud Consultant, Experience Cloud Consultant)

Tools

Jira

Job description

We are seeking a Fulltime (no C2C) Salesforce Solution Architect . This is a remote position with minimal to occasional travel (15-30%). Please note we are unable to sponsor at this time.

Applicable candidates would possess the following skills :

• 5+ years working directly with Salesforce – Sales Cloud is a must. Additional skills that are not required but would be of some benefit : Service Cloud, Field Service Lighting, Communities, Service Cloud Add-ons, CPQ, Einstein, Pardot, Marketing Cloud, MuleSoft, Tableau, Commerce

Responsibilities

Discovery - Collaborate with stakeholders, including business users, IT teams, and management, to understand requirements

• Architect and lead discovery plans that cover the business organizations, processes, and personas defined in the project
• Create detailed User Stories and manage within an Agile Project tracking Tool (e.g., Jira)
• Engage a wide range of stakeholder (end users to senior leadership) to ensure completeness of requirements and alignment to project objectives

Design - Design scalable and sustainable solutions to address business needs, considering factors such as data model, security model, business processes, customization, and user experience

• Work with business stake holders to define before and after processes
• Collaborate with technical architects to translate user stories and requirements into robust solution designs
• Present findings and gain alignment on Solution design and benefits with all stakeholders

Develop - Oversee the development and testing process to ensure that the Salesforce solutions meet functional requirements, including performance, scalability, and usability

• Work with business stakeholders to refine user stories
• Work with on-shore and off-shore developers to ensure understanding of requirements and related business context
• Lead demonstrations, prototypes, conference room pilots to validate designs and identify opportunities for improvement
• Plan, lead, and support Salesforce testing cycles (QA, UAT)

Deploy - Collaborate with stakeholders to manage change effectively by facilitating user training, communication, and adoption strategies to ensure successful implementation and user adoption

• Create Training Materials and lead Train-the-Trainer sessions
• Provide hyper care assistance at required
• Assist with User Adoption assessment and planning

Ideal Candidate

• Must be an expert at Sales business processes and typical metrics and / or Service business processes
• Capable of some application configuration; ability to develop code with APEX and / or Lightning Components a plus.
• Have Certifications in Admin, Platform App Builder, Sales Cloud Consultant, Experience Cloud Consultant
• Must have excellent communication and presentation skills
• Must have experience working with off-shore developers
• Prefer East or Central Time Zone

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