Salesforce SME

Phase2 Technology; Arlington (VA); On-site; USD 87,000 - 198,000; Full time

Job summary

Booz Allen Hamilton in Arlington, VA seeks a Salesforce SME to modernize Navy personnel systems and strengthen data governance. You will translate real-world needs into technical specifications and design Salesforce solutions across Sales, Service, and Experience Clouds to support mission readiness.

Join a team focused on cloud modernization, data integration, AI-enabled workflow automation, and cybersecurity compliance.

Qualifications

• 5+ years configuring core Salesforce clouds (Sales/Service/Experience).
• Experience with Flows, Process Builder, and Validation Rules.
• Experience with user management, security settings, profiles, and permission sets.
• Agile environments with iterative delivery and backlog refinement.
• Knowledge of Salesforce data modeling: objects, fields, relationships.
• Ability to create reports and dashboards for business stakeholders.
• Secret clearance required.
• HS diploma or GED required.

Responsibilities

• Translate real-world needs into technical specifications for Salesforce solutions across clouds.
• Design and develop Salesforce-based personnel systems to support Navy IT Transformation.
• Contribute to cloud modernization, data integration, AI-enabled workflow automation, and cybersecurity compliance.

Skills

Salesforce experience

Agile methodology

User management and security

Data modeling

Reporting & dashboards

Security clearance (Secret)

HS diploma or GED

Education

HS diploma or GED

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Flows

Process Builder

Validation Rules

Apex

SOQL

SOSL

Lightning Web Components

APIs integration

Job description

Job Number: R0248228

Salesforce SME

The Opportunity:

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact in modernizing Navy personnel systems, strengthening data governance, and enabling Total Force readiness? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customerfocused engineering solution.

As a systems engineer on our team, you have the chance to shape Transformation and leading IT modernization and datadriven engineering efforts across N16. Your customer will trust you to not only design and develop these systems, but also evolve them with advanced technology solutions. On our team, you'll be able to broaden your skillset into areas like cloud modernization, enterprise data integration, AIenabled workflow automation, and cybersecurity compliance. Grow your skills by merging your background in systems engineering and HR/IT integration with advanced technologies such as AI, enterprise analytics, and cloud-native architectures to create sailorcentered, fleetfocused digital personnel solutions. Join our team and create the future of Navy personnel readiness and enterprise data systems in the Navy IT Transformation mission space.

Join us. The world can't wait.

You Have:

• 5+ years of experience configuring core Salesforce clouds such as Sales Cloud, Service Cloud, or Experience Cloud


• Experience with standard Salesforce automation tools including Flows, Process Builder, and Validation Rules


• Experience with user management, security settings, profiles, and permission sets


• Experience working in Agile environments with iterative delivery and backlog refinement


• Knowledge of Salesforce data modeling including objects, fields, and relationships


• Ability to create reports and dashboards that support business stakeholders


• Secret clearance


• HS diploma or GED

Nice If You Have:

• Experience designing scalable solutions across multiple Salesforce clouds or integrated platforms


• Experience with Apex, SOQL, SOSL, Lightning Web Components, and advanced declarativetoprogrammatic decisioning


• Experience integrating Salesforce with external systems via APIs, middleware, or enterprise integration patterns


• Ability to translate complex business processes into system architecture, including governance and data quality strategies


• Salesforce Certifications such as Platform App Builder, Advanced Administrator, or Platform Developer I or II Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.


• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.


• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.