Business Reporting Analyst (Pharma)

AssistRx; United States; On-site; Full time

Benefits offered by this job

Competitive pay

Matching 401(k)

Medical, dental, and vision insurance

Job summary

A healthcare technology leader in the United States is seeking a Reporting Business Analyst to enhance operational and client reporting. This role involves gathering requirements, validating reports, and collaborating with stakeholders. The ideal candidate has a background in business analysis, experience with Salesforce, strong analytical skills, and the ability to communicate effectively. Join a supportive environment with competitive benefits and the opportunity to make a meaningful impact in healthcare.

Qualifications

• 3+ years of experience in a Business Analyst, Reporting Analyst, or Data Analyst role.
• Experience writing requirements, user stories, and JIRA tickets for development teams.
• Ability to translate business needs into structured reporting requirements.

Responsibilities

• Partner with internal teams to gather and document reporting requirements.
• Define reporting needs using Salesforce data and maintain familiarity with Salesforce.
• Validate report outputs to ensure accuracy and investigate discrepancies.

Skills

Requirements gathering

Analytical skills

Problem-solving

Communication skills

Education

Bachelor's degree in Business, Analytics, Information Systems, or related field

Tools

Salesforce

JIRA

SQL

Tableau

Power BI

Job description

About AssistRx is a leader in healthcare technology that improves how patients access and stay on life‑saving specialty medications. Our platform connects pharmaceutical manufacturers, healthcare providers, and patients through innovative technology and data‑driven solutions that streamline the therapy initiation process.

By partnering with life sciences organizations, AssistRx helps remove barriers to therapy access, enabling patients to start and stay on treatment faster.

Position Overview

AssistRx is seeking a Reporting Business Analyst to support the development of operational and client‑facing reporting across our patient support and therapy access platforms.

Key Responsibilities

• Requirements Gathering & Documentation: Partner with internal teams and external pharmaceutical clients to gather and document reporting requirements. Translate business needs into clear user stories, technical requirements, and acceptance criteria. Create and manage JIRA tickets for development teams to build reports and dashboards.
• Salesforce Reporting Support: Work with stakeholders to define reporting needs using Salesforce data and operational program data. Maintain familiarity with Salesforce objects, fields, and relationships to ensure accurate reporting requirements. Collaborate with developers to clarify requirements and answer data‑related questions during report development.
• Report Validation & Data Quality: Validate report outputs to ensure accuracy, consistency, and alignment with stakeholder expectations. Investigate discrepancies when stakeholders report incorrect or unexpected numbers. Support User Acceptance Testing (UAT) and confirm reports meet requirements prior to release.
• Stakeholder Collaboration: Serve as a liaison between operations, client services, product teams, and development teams. Facilitate meetings to clarify reporting requirements and communicate priorities. Provide documentation, walkthroughs, and training for newly developed reports.
• Reporting Operations: Manage multiple reporting requests in an Agile development environment. Ensure documentation and requirements remain organized and accessible. Support ongoing improvements to reporting processes and documentation standards.

Required Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, Healthcare Administration, or related field, or equivalent experience.
• 3+ years of experience in a Business Analyst, Reporting Analyst, or Data Analyst role.
• Experience writing requirements, user stories, and JIRA tickets for development teams.
• Strong analytical and problem‑solving skills.
• Ability to translate business needs into structured reporting requirements.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience working with Salesforce reporting or Salesforce data models.
• Experience in patient access programs, specialty pharmacy, pharmaceutical hubs, or drug manufacturer support services.
• Familiarity with healthcare data, patient journey workflows, or therapy initiation programs.
• Experience working in Agile environments with JIRA.
• Exposure to SQL, Tableau, Power BI, or similar reporting tools.

Ideal Candidate Profile

• Experience in Patient Support Programs (PSPs).
• Experience in Pharmaceutical hub services.
• Experience in Specialty pharmacy technology platforms.
• Experience in Healthcare SaaS companies.
• Experience with Salesforce‑based healthcare systems.

Benefits

• Supportive, progressive, fast‑paced environment.
• Competitive pay structure.
• Matching 401(k) with immediate vesting.
• Medical, dental, vision, life, & short‑term disability insurance.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non‑merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre‑employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.