Salesforce Package Consultant — Hybrid CRM Implementations

IBM; Boston (MA); Hybrid; USD 100,000 - 170,000; Full time

Job summary

IBM Consulting in Boston is seeking a Salesforce Package Consultant to design, implement, and support Salesforce CRM solutions with LWC and integration experience, guiding clients through analysis to adoption.

You will apply Agile, Scrum, and Waterfall methodologies, run testing, deliver client-facing support, and develop training programs to ensure long-term adoption of solutions. Requires Bachelor’s degree; Master’s preferred.

Qualifications

• Experience designing, implementing, and supporting Salesforce CRM solutions.
• Experience with LWC and integration projects.
• Familiarity with Agile, Scrum and Waterfall methodologies.
• Strong business analysis and problem solving.
• Experience with software development lifecycle management.

Responsibilities

• Design and implement Salesforce-based solutions for clients.
• Execute system testing and user acceptance.
• Provide client-facing guidance throughout implementation.
• Develop training programs for user adoption.
• Apply Agile, Scrum and Waterfall methodologies to projects.

Skills

Salesforce CRM

LWC

Integration experience

Agile methodologies

Scrum

Waterfall

Business analysis

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce CRM Solutions

Lightning Web Components (LWC)

System Integration Tools

Job description

IBM Consulting in Boston is seeking a Salesforce Package Consultant to design, implement, and support Salesforce CRM solutions with LWC and integration experience, guiding clients through analysis to adoption.

You will apply Agile, Scrum, and Waterfall methodologies, run testing, deliver client-facing support, and develop training programs to ensure long-term adoption of solutions. Requires Bachelor’s degree; Master’s preferred.