Salesforce OMS Technical Architect

Capgemini; Chicago (IL); On-site; USD 89,000 - 207,000; Full time

Benefits offered by this job

Paid time off 12-25 days

Medical, dental, vision coverage

401(k) retirement plans

Job summary

Capgemini is seeking a Salesforce OMS Architect to own end-to-end OMS design, integration architecture, and technical delivery leadership. You will drive OMS flows, data models, and routing for both B2B and B2C orders, while guiding agile teams and presenting technical specs to stakeholders.

The ideal candidate has 10+ years in the Salesforce ecosystem, including 3+ years focused on OMS, with proven implementations and strong ERP/WMS/tax integration experience.

Qualifications

• 10+ years Salesforce ecosystem experience, 3+ years dedicated to OMS.
• Led 2+ full Salesforce OMS implementations in a technical architect or lead role.
• Proven OMS architecture across both B2B and B2C order lifecycles on the same or comparable engagements.
• Deep command of the OMS order lifecycle: order capture, orchestration flows, fulfillment, allocation, invoicing, payment capture, returns/RMA, and cancellations.
• Expertise designing and configuring OMS Order Management Flows, order data models, and orchestration item routing.
• Integration architecture connecting OMS to ERP, WMS, tax, and payment gateways (e.g., SAP, Oracle, Avalara, payment processors).
• Hands-on OMS-to-Commerce integration for B2C and B2B.
• EDI and OMS integration patterns for B2B.
• Strong Apex, Flow, and Platform Events / API skills.
• Data model and volume design for high-order-throughput environments.

Responsibilities

• Architect OMS end-to-end design and integration.
• Lead technical delivery and workshops.
• Guide dev/config teams and enforce standards in an agile model.
• Requirements-to-design traceability; identify and de-risk gaps early.
• Present architecture diagrams and technical specifications to stakeholders.

Skills

Salesforce OMS

Technical architecture

Integration design

SAFe/Scrum

Delivery leadership

Education

Salesforce Administrator cert

Order Management Accredited

Platform Developer I/II

B2C/B2B Architect cert

Application/ System Architect cert

Tools

Apex

Flow

Platform Events

REST/SOAP

Copado

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.About the Job You're ConsideringWe are seeking a Salesforce OMS Architecture spanning both B2B and B2C order flows. The SF OMS Technical Architect owns end-to-end OMS solution design, integration architecture, and technical delivery leadershipYour Role• 10+ years Salesforce ecosystem experience, with 3+ years dedicated to Salesforce Order Management (OMS).• Led **2 or more** full Salesforce OMS implementations from discovery through go-live in a technical architect or lead role.• Proven OMS architecture across **both** B2B and B2C order lifecycles on the same or comparable engagements.• Deep command of the OMS order lifecycle: order capture, orchestration flows, fulfillment, allocation, invoicing, payment capture, returns/RMA, and cancellations.• Expertise designing and configuring OMS Order Management Flows, order summary / order product data models, and orchestration item routing.• Integration architecture connecting OMS to ERP, WMS, tax, and payment gateways (e.g., SAP, Oracle, Avalara, payment processors).• Hands-on OMS-to-Commerce integration for B2C (B2C Commerce / Storefront) and B2B (B2B Commerce / order-on-behalf, account-based purchasing).• EDI and OMS integration patterns for B2B (purchase orders, ASN, invoice exchange).• Strong Apex, Flow, and Platform Events / API (REST, SOAP, Bulk, Composite) skills for custom orchestration and async processing.• Data model and volume design for high-order-throughput environments; large data volume performance considerations.• Client-facing solution architecture: leading design workshops, producing architecture diagrams, Technical Specifications and presenting to technical and business stakeholders.• Delivery leadership guiding developers / config teams and enforcing technical standards in an agile (SAFe/Scrum) model.• Requirements-to-design traceability; ability to identify and de-risk integration and data gaps early.Your Skills and Experience• Salesforce Revenue Cloud / CPQ or Vlocity exposure.• Agentforce / Commerce agent experience tied to order servicing use cases.• Copado or comparable CI/CD deployment experience.• Distribution, Manufacturing, Retail, CPG, or distribution industry background.• Onshore / offshore blended delivery experience.**Recommended Certifications**• Salesforce Certified Administrator (baseline).• Salesforce Order Management Accredited Professional.• Salesforce Certified Platform Developer I / II.• Salesforce Certified B2C Commerce Architect **and/or** B2B Commerce credential.• Salesforce Certified Application Architect or System Architect (strong plus).'The base compensation range for this role in the posted location is: $88,544- $207,401.Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.