Salesforce Marketing Cloud Support Lead - Remote

The Dignify Solutions, LLC; Jersey City (NJ); Remote; USD 85,000 - 110,000; Full time

Job summary

A leading company in IT Services is seeking a Mid-Senior Level professional for a full-time role focused on Salesforce Platform support and email marketing automation. The ideal candidate will have strong skills in Java, JavaScript, and integration technologies. Responsibilities include managing email campaigns and collaborating with marketing teams to enhance client support.

Qualifications

• Hands-on experience in handling L2 Production Support for Salesforce Platform.
• Experience with Email Marketing Automation and Campaign Management.

Responsibilities

• Involvement in Email Campaign planning with Marketers and Clients.
• Experience working with email marketing teams and managing projects.
• Skills in creating Lists, Data Extensions, User Initiated Emails, Campaign setup.

Skills

Salesforce Platform

Java

JavaScript

SOAP

REST

Job description

1 month ago Be among the first 25 applicants

• Hands-on experience in handling L2 Production Support for Salesforce Platform
• Hands-on experience in Integration with SOAP/REST or Mulesoft API
• Experience with programming/scripting languages like Java, JavaScript

Technical/Functional Skills:

• Hands-on experience in handling L2 Production Support for Salesforce Platform
• Understanding Salesforce Customizations using Apex, Lightning Aura, Lightning Web Components
• Experience in Integration with SOAP/REST or Mulesoft API
• Proficiency in programming/scripting languages such as Java and JavaScript

Experience Required:

• Experience with Email Marketing Automation and Campaign Management
• Involvement in Email Campaign planning with Marketers and Clients
• Experience working with email marketing teams and managing projects
• Skills in creating Lists, Data Extensions, User Initiated Emails, Campaign setup, Automations, Deployment
• Knowledge of Project Management, QA, Campaign Management, Reporting, Service Delivery, and Client Support
• Strong JavaScript skills and understanding of Aura framework
• Experience with XML & JSON Web Services (SOAP/REST)
• Experience with scripted data loaders, web services, middleware, and enterprise integration technologies
• Experience with Sales/Service Cloud is an advantage

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting