Salesforce Implementation Intern

Crowe Advisory LLC; Chicago (IL); On-site; USD 37,000 - 58,000; Full time

Job summary

Crowe Advisory LLC in Chicago, IL is seeking a Salesforce‑focused consultant in a growth‑oriented program. You will learn to document business needs, write user stories, and support the delivery of scalable Salesforce solutions across industries. You will gain hands‑on experience in configuration, testing, and client collaboration, under supervision.

Expect to upskill through certifications, cross‑functional teamwork, and regular client interactions while traveling less than 30% as needed.

Qualifications

• Currently pursuing a degree in one of the listed fields with interest in consulting and technology.
• Interest in Salesforce and cloud-based solutions for business processes.
• Ability to learn quickly and apply new concepts on real client projects.
• Strong written and verbal communication skills.

Responsibilities

• Attend client sessions, document business needs and gaps in processes.
• Translate findings into user stories and acceptance criteria.
• Contribute to project deliverables such as guides and training materials.
• Collaborate with Analysts, Developers and Consultants to resolve questions.
• Write and participate in test scripts for internal and client testing.
• Prepare status updates and client communications.
• Shadow senior staff in workshops and requirement sessions.
• Assist with Salesforce configuration and integrations under supervision.
• Gain hands-on experience with Salesforce best practices.

Skills

Salesforce certifications

Problem solving

Analytical thinking

Time management

Clear communication

Team collaboration

Adaptability

Documentation

Testing

Travel readiness

Education

Bachelor's or master's degree in Business Administration, Accounting, Finance, Operations Management, Supply Chain Management, Information Technology, Information Systems

Job description

Job Description: What It Means to Be a Consultant at Crowe

Consulting is a dynamic business focused on solving problems for our clients and serving our core markets through innovative solutions. As technology and AI continue to reshape the consulting landscape, we are looking for individuals who are curious, adaptable, and eager to learn. At Crowe, consultants are expected to build both technical and transferable skills, think critically, and use technology to solve real business problems. In this role, you’ll continuously learn, collaborate across teams, and explore how tools, including emerging AI capabilities, can improve efficiency, insights, and client outcomes. As you grow, you’ll also begin to take ownership of client relationships, contribute to account strategy, and support the delivery of high‑impact work. Developing a sense of account leadership, including understanding client needs, ensuring delivery excellence, and building trusted partnerships, is part of what sets successful consultants apart. Success in this role comes from a growth mindset, strong communication skills, advanced critical thinking, and the ability to navigate new challenges with confidence.

Responsibilities

• Attend client discovery sessions led by a senior consultant, actively listen, take detailed notes, and assist in documenting business needs, pain points, desired future state, and gaps in processes.
• Translate discovery findings into user stories and acceptance criteria that clearly outline business and system requirements.
• Support creation of project deliverables such as configuration guides, training materials, and solution documentation.
• Collaborate with Analysts, Developers, and Consultants to help resolve questions and support progress.
• Write test scripts for both internal testing and client end‑to‑end testing, and participate in executing and validating test results.
• Assist in preparing status updates, client communications, and project tracking documents.
• Shadow and support senior team members during client workshops, requirement sessions, and project meetings.
• Over time, take ownership of build activities within Salesforce, including configuration (objects, fields, page layouts, automation, reports, dashboards, security settings) and assisting with integrations, under the guidance of senior consultants.
• Gain hands‑on experience with Salesforce best practices to deliver scalable, high‑quality solutions across industries, with a particular focus on sales process optimization.

Skills & Requirements

• Actively work toward obtaining Salesforce certifications within the first year, including Salesforce Associate, Administrator, Platform App Builder, Sales Cloud Consultant, and Salesforce Certified Agentforce Specialist.
• Rapidly upskill the Salesforce platform and be eager to learn best practices, expanding your skills through training, certifications, and hands‑on project work.
• Work collaboratively within project teams while managing your assigned tasks with high quality.
• Apply problem‑solving and analytical thinking to contribute to client solutions.
• Log your time and project work accurately.
• Communicate clearly and professionally with team members and clients.
• Stay flexible in supporting different roles on a project (e.g., assisting with analysis, configuration, documentation, or testing).
• Participate actively in team culture, contribute ideas, and bring a positive, growth‑oriented mindset.
• Maintain a professional and proactive approach when receiving feedback, while being an approachable and collaborative resource for teammates.
• Travel as necessary (less than 30%).

Education

Currently pursuing a bachelor’s or master’s degree in the below areas or a comparable major: Business Administration Accounting Finance Operations Management Supply Chain Management Information Technology Information Systems

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $27.00 - $42.00 per hour.

Our Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More About Crowe

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States.

Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goal with tax, advisory, risk and performance services.

Crowe is recognized by many organizations as one of the country's best places to work.

Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world.

The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP and Crowe Advisory LLC (and their respective subsidiary entities) does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third‑party paid service at any time.

Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre‑existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

Please visit our webpage to see notices of the various state and local Ban‑the‑Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit‑based hiring process, evaluating all candidates consistently using objective, job‑related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

Crowe (www.crowe.com) is a public accounting, consulting and technology firm with offices around the world. Crowe uses its deep industry expertise to provide audit services to public and private entities. The firm and its subsidiaries also help clients make smart decisions that lead to lasting value with its tax, advisory, and consulting services. Crowe is recognized by many organizations as one of the best places to work in the U.S. As an independent member of Crowe Global, one of the largest global accounting networks in the world, Crowe serves clients worldwide. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.