Lead Salesforce Consultant and Solution Architect

Crowe; Oakbrook Terrace (IL); On-site; USD 135,800 - 286,400; Full time

Job summary

Crowe is seeking a Lead Salesforce Consultant and Solution Architect to bridge business problems and technical solutions for clients. You will engage directly with customers to understand needs, design custom solutions, and deliver innovative, real-world results.

You will provide consultative advice on best practices and create end-to-end solutions that meet client goals. The role involves leading implementation, coordinating with Practice Directors and delivery teams, and ensuring on-track

Qualifications

• Demonstrated competency with Salesforce core products and delivery.
• Experience providing business, operations and technical consulting to senior leaders.
• Ability to lead multiple enterprise projects end-to-end.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Pre-sales discovery and documentation of requirements to generate a Scope of Work.
• Coordinate resourcing with Practice Director(s) for sold scopes of work.
• Capture business needs and define requirements and processes with stakeholders.
• Fully scope statements of work to meet business needs clearly.

Skills

Salesforce core products

Client-facing consulting

Project leadership

Delivery management

Communication skills

Education

Bachelor's degree

Salesforce certification

MBA

Job description

Our Journey at Crowe

With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well‑being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80‑year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI‑enabled insights and technology‑powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description

As a Lead Salesforce Consultant and Solution Architect with Crowe, you will play a key role on our project team by bridging the gap between business problems and technical solutions for our clients. You will engage directly with customers to understand their needs, design custom solutions, deliver and implement innovative real‑world solutions. You will be expected to provide consultative advice regarding industry best practices and create a solution that always best meets our client’s needs.

Key Responsibilities

• Pre‑sales discovery, documenting business requirements, functional requirements and technical requirements in a pre‑sales environment to generate a solution and Scope of Work
• Work with Practice Director(s) in resourcing sold scopes of work
• Work closely with key stakeholders (internal & client facing) to capture business needs, define requirements and business processes
• Fully solution scopes of work that meet business needs in a clear and cohesive manner
• Lead project implementation and oversee architectural design, while working directly with our Practice Director, Solution Architect, Project Manager, and team of Analysts & Developers to ensure project delivery is on track
• Facilitate project introduction, kickoff meetings and weekly client status meetings, while creating and managing the project timeline
• Provide final QA of all completed work
• Design and deliver end‑user training for clientele, as needed
• Work with client to continue engagement with new projects and develop a clear roadmap of new initiatives for discussion, as needed
• Assume joint responsibility for the success of the project end‑to‑end with Project Manager and delivery team members

Experience & Requirements

• Demonstrated competency and experience with all Salesforce core products
• Salesforce certification or MBA and a minimum of 5+ years’ experience on the Salesforce platform
• Experience managing and delivering multiple projects at the same time
• Experience successfully leading and owning multiple enterprise strategic projects from end to end
• Experience providing business, operations and technical consulting to senior leaders of enterprise organizations
• Detail‑oriented, enthusiastic, self‑starter with ability to work independently and in a team environment—ability to manage a delivery team is a must!
• Strong, dynamic communication skills—both written and verbal—with ability to work cross‑functionally and speak to members at any level of an organization (both client and prospect)
• Ability to log time on a daily basis for client and project reporting needs
• Positive‑minded, solutions‑oriented approach and outlook is critical
• Ability to work and thrive in a fast‑paced, high‑growth, innovative environment
• Prior leadership experience highly desired
• Salesforce specializations beyond the core platform a plus!
• This position requires a minimum of 20% travel
• We appreciate talent from all over the United States and are willing to consider candidates who may not be located near a Crowe office location for this role/opening
• Bachelor’s degree

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The application deadline for this role is 10/31/2026.

Wage range: $135,800.00 – $286,400.00 per year.

Our Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what make a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach who will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More About Crowe

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third‑party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre‑existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Please visit our webpage to see notices of the various state and local Ban‑the‑Box laws and Fair Chance Ordinances, where applicable.

We are committed to a merit‑based hiring process, evaluating all candidates consistently using objective, job‑related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe‑applicant‑assistance‑and‑accommodation