Salesforce HealthCloud Platform Engineer (Hybrid)

Mass General Brigham Incorporated

Somerville (MA)

Hybrid

USD 75,000 - 110,000

Full time

14 days+

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Job summary

Mass General Brigham Incorporated in Somerville, MA is seeking a Software Engineer to join the CRM Platform Management team, focusing on Salesforce HealthCloud solutions and supporting enterprise platforms.

You will manage day-to-day operations, monitor performance, troubleshoot complex issues across environments, and contribute to platform upgrades, migrations, and security hardening in a hybrid work model.

Qualifications

Bachelor's Degree Computer Science required.
Bachelor's Degree Related Field of Study required.
MGB can consider and review, experience in lieu of a degree for this role.
Experience as a systems engineer or related position 3-5 years required.

Responsibilities

Manage day-to-day operations of enterprise platforms, including applications, servers, storage, and networked services.
Monitor and optimize platform performance, availability, and capacity.
Troubleshoot and resolve complex platform issues across multiple environments.
Develop and maintain automation scripts and tools to improve operational efficiency.
Contribute to the design and implementation of new platforms and services.
Participate in platform upgrades, migrations, and patch management.
Support security hardening and vulnerability remediation efforts.
Collaborate with cross-functional teams to support business and technical projects.