Salesforce FSC QA Analyst II: Quality & Integrations

First Citizens Bank; Arizona; On-site; USD 70,000 - 90,000; Full time

Job summary

First Citizens Bank is hiring an IT Quality Assurance Analyst II who will ensure the quality and stability of the Salesforce Financial Services Cloud application. The role involves executing test plans, coordinating defect resolutions, and enhancing QA processes.

The ideal candidate will have a Bachelor's Degree and at least 2 years of experience in a Financial Services organization, with hands-on experience testing Salesforce configurations and knowledge of QA tools.

Qualifications

• Bachelor's Degree with 2 years or High School Diploma with 6 years of experience in QA.
• Experience testing Salesforce configurations and integrations.
• Familiarity with financial services and QA tools.

Responsibilities

• Lead test planning and execution for Salesforce enhancements and projects.
• Develop and maintain detailed test cases aligned with business requirements.
• Execute manual testing and validate end-to-end processes.

Skills

Testing Salesforce configurations

Analytical skills

Communication skills

Experience with JIRA

Education

Bachelor's Degree in relevant field

High School Diploma or GED with experience

Tools

JIRA

TestRail

Azure DevOps

Job description

First Citizens Bank is hiring an IT Quality Assurance Analyst II who will ensure the quality and stability of the Salesforce Financial Services Cloud application. The role involves executing test plans, coordinating defect resolutions, and enhancing QA processes.

The ideal candidate will have a Bachelor's Degree and at least 2 years of experience in a Financial Services organization, with hands-on experience testing Salesforce configurations and knowledge of QA tools.