IT Quality Assurance Analyst II

First Citizens Bank; Austin (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

First Citizens Bank is seeking a QA professional to perform independent quality checks and develop methods to measure the quality and performance of functional testing processes. You will coordinate testing activities, identify issues, trends and gaps, and provide feedback to management.

You will work with the QA Lead to devise test plans and strategies and update metrics daily. The role requires a Bachelor's Degree with 2 years' QA experience, or a high school diploma/GED with 6 years in

Qualifications

• Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Quality Assurance experience in a Financial Services organization
• ASQ Certification(s) - IO preferred

Responsibilities

• Independent Testing & Validation: Writes test cases based on requirements and user stories and performs manual testing as needed.
• Data Analysis: Sources, compiles and interprets data and communicates analysis output.
• Risk Management: Contributes to risk mitigation by thoroughly testing and quality checks of programs, policies and procedures.

Skills

Quality Assurance

Data Analysis

Risk Management

Test Planning

Education

Bachelor's Degree

High School Diploma or GED

Job description

Overview

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

Overview

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

Responsibilities & Qualifications

Duties & Responsibilities:

Independent Testing & Validation - Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects.

Data Analysis - Sources, compiles and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.

Risk Management - Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures.

Qualifications

Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Quality Assurance experience in a Financial Services organization

Preferred Education

Preferred Area of Study:

Preferred Area Of Experience

Required Licenses or Certifications:

Preferred Licenses or Certifications:American Society for Quality (ASQ) Certification(s) - IO

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.