Salesforce Education Cloud Solution Architect

PruTech Solutions, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

PruTech Solutions, Inc. is seeking a client-facing Education Cloud Solution Architect to own solution architecture direction for a system-wide Salesforce Education Cloud implementation at SUNY.

The role emphasizes AI-assisted configuration, enterprise security, and scalable integrations across multiple clouds and platforms. The senior architect will validate AI outputs, guide fit-gap decisions, and mentor delivery teams while collaborating with clients in the Eastern time zone and managing

Qualifications

• 10+ years Salesforce implementation experience, including 3+ years as a solution architect on Education Cloud
• Deep working knowledge of the Education Cloud data model and connected-cloud architecture
• Proven experience validating AI-generated configuration and integrating AI tooling into enterprise delivery
• Experience with higher-education integrations: SIS, identity/SSO, payment processing, and financial aid or related systems
• Current Salesforce Application Architect or System Architect credential (or equivalent)
• Strong client-facing governance experience on large, multi-workstream public-sector or higher-education programs

Responsibilities

• Own end-to-end solution architecture across six functional pods
• Govern and extend the Education Cloud data model and integrations
• Serve as the technical authority validating AI-assisted configuration and development output
• Lead fit-gap decisions between OOTB Education Cloud capabilities and custom development
• Advise on managed-package strategy, release architecture, and boundary with adjacent apps
• Represent architecture in client governance sessions and translate requirements into Well-Architected solutions
• Mentor on Education Cloud patterns and AI-assisted development practices

Skills

Salesforce implementation

Solution architecture

Client-facing communication

Governance experience

Education

Salesforce Application Architect or System Architect credential

Tools

MuleSoft

Tableau

CRM Analytics

Experience Cloud

Sales Cloud

Marketing Cloud

Job description

Salesforce Education Cloud Solution Architect

Internal for SUNY

US-based, remote, with client-facing Eastern time zone availability

Role summary

Prutech is delivering a system-wide Salesforce Education Cloud implementation on an AI-first delivery model: a small, senior team using AI tooling for configuration, development, documentation, and validation, with experienced architects owning enterprise quality. We are seeking a client-facing Education Cloud Solution Architect to own solution architecture direction and serve as the senior technical authority on the program.

Key responsibilities

• Own end-to-end solution architecture across six functional pods: Catalog & Discovery; Reporting & Analytics / Feedback & Survey; Communication & Engagement / Support Services; Enrollment & Registration / Profile; Credential Management / Learner Center Portal; Finance & Billing
• Govern and extend the Education Cloud data model (36 modules, 471+ mapped objects) and its connections to Experience Cloud, Public Sector Solutions, Service Cloud, Sales Cloud, Marketing Cloud, and integrations (MuleSoft)
• Serve as the technical authority validating AI-assisted configuration and development output against enterprise quality, security, and scalability standards
• Lead fit-gap decisions between out-of-the-box Education Cloud capabilities and custom development, including direction on Commerce Cloud
• Advise on managed-package strategy, release architecture, and the boundary between the core platform and future adjacent applications
• Represent architecture in client governance sessions; translate business requirements into sustainable, Salesforce Well-Architected Framework solutions
• Mentor and level-up the delivery team on Education Cloud patterns and AI-assisted development practices

Required qualifications

• 10+ years Salesforce implementation experience, including 3+ years as a solution architect on Education Cloud (or strongly equivalent higher-education Salesforce programs)
• Deep working knowledge of the Education Cloud data model (Affiliations, Program Enrollments, Course Offerings, Learning Outcomes, credential objects) and connected-cloud architecture
• Proven experience validating AI-generated configuration/code and integrating AI tooling into enterprise delivery (not just prototypes or demos)
• Experience with higher-education integrations: SIS, identity/SSO, payment processing, and financial aid or related systems
• Current Salesforce Application Architect or System Architect credential (or equivalent combination of certifications)
• Strong client-facing communication and governance experience on large, multi-workstream public-sector or higher-education programs

Preferred qualifications

• Experience with Public Sector Solutions and Experience Cloud in higher education
• Familiarity with integration platforms (MuleSoft) and analytics (Tableau, CRM Analytics)
• Commerce Cloud experience is a plus
• Experience defining AI-assisted delivery standards, review gates, and quality controls for configuration and code