Salesforce DevOps Engineer II (Remote)

First Citizens Bank; Scottsdale (AZ); Remote; USD 110,000 - 140,000; Full time

Job summary

First Citizens Bank is seeking a Salesforce DevOps Engineer II to design, implement, and optimize CI/CD pipelines, release management, and deployment automation across Salesforce environments. You will collaborate with developers, admins, QA, and stakeholders to ensure secure, compliant, and reliable Salesforce solutions, leveraging Gearset, Copado, and AutoRABIT.

The role requires a Bachelor's degree with 2+ years of experience or an equivalent combination, with strong problem-solving and

Qualifications

• Bachelor's degree with 2+ years of experience or an equivalent combination for the role.
• Experience in Salesforce DevOps, release management, and deployment processes.

Responsibilities

• Design, build, and maintain Salesforce CI/CD pipelines and deployment processes.
• Manage Salesforce releases, environment promotion, source control, and deployment activities.
• Support deployments using Gearset, Copado, AutoRABIT, or similar tools.
• Administer Git repositories, including branching strategies and access controls.
• Ensure teams follow source control, release management, and deployment standards.
• Govern release processes to meet organizational and regulatory requirements.
• Collaborate with developers, admins, QA, and stakeholders to deliver secure solutions.
• Troubleshoot deployment and environment issues and support production releases.
• Develop deployment documentation, runbooks, and procedures.
• Drive automation and DevOps best practices for release optimization.

Skills

Salesforce

DevOps

CI/CD pipelines

Release management

Agile methodologies

Communication

Education

Bachelor's degree

High School Diploma or GED/Equivalent

Tools

Gearset

Copado

AutoRABIT

Git

GitLab

ServiceNow

Job description

Overview

We are seeking a Salesforce DevOps Engineer II to support the delivery, deployment, and continuous improvement of our Salesforce platform. This role is responsible for managing CI/CD processes, release management, environment strategy, and deployment automation to ensure reliable and secure delivery of Salesforce solutions across multiple environments.

Responsibilities & Qualifications

Duties & Responsibilities:

• Design, build, and maintain Salesforce CI/CD pipelines and deployment processes.
• Manage Salesforce releases, environment promotion, source control, and deployment activities across multiple environments.
• Support Salesforce deployments using tools such as Gearset, Copado, AutoRABIT, or similar solutions.
• Administer Git repositories, including branching strategies, repository governance, access controls, and source control best practices.
• Ensure development teams adhere to established source control, release management, and deployment standards.
• Manage release governance and compliance processes to ensure adherence to organizational, regulatory, and change management requirements.
• Collaborate with developers, administrators, QA teams, and business stakeholders to deliver secure, high-quality solutions.
• Troubleshoot deployment and environment issues and support production releases.
• Develop and maintain deployment documentation, runbooks, and operational procedures.
• Drive continuous improvement through automation, DevOps best practices, and release process optimization.

Qualifications

Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Application software programming

Preferred Qualifications

• 2+ years of experience in Salesforce, DevOps, software engineering, or related technology disciplines.
• Experience with Salesforce deployment and release management processes.
• Experience with Git-based source control and CI/CD pipelines.
• Knowledge of Agile methodologies, SDLC, and DevOps best practices.
• Strong problem-solving, communication, and collaboration skills.
• Experience with Salesforce Financial Services Cloud (FSC).
• Experience with Gearset, Copado, AutoRABIT.
• Familiarity with Salesforce DX (SFDX), Apex, Lightning Web Components (LWC), and Flows.
• Experience in financial services or banking environments.
• Salesforce certifications preferred: Salesforce Certified Administrator, Salesforce Certified DevOps Engineer, Certified Platform App Builder.
• Salesforce certification nice to have: Salesforce Certified Platform Developer I, Salesforce Certified Advanced Administrator, Salesforce Certified Sharing and Visibility Architect, Salesforce Certified Application Architect

Technical Skills

Salesforce, Salesforce FSC, Git, GitLAb, CI/CD, Gearset, Copado, AutoRABIT, Agile, Release Management, Deployment Automation, ServiceNow, Sandbox Refreshes and DevOps practices.

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Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.