Salesforce Developer (Full-Time & On-site)

Kyra Solutions, Inc.; Tallahassee (FL); On-site; USD 80,000 - 120,000; Full time

Job summary

Kyra Solutions, Inc. is seeking an experienced Salesforce Developer to design, configure, and support Salesforce solutions across Service Cloud and Experience Cloud. You will work on case management, portals, and integrations using REST/SOAP APIs, Flow, and Apex.

Join a team that values independent ownership, strong problem-solving, and collaboration with architects and analysts. Travel to client sites may be required based on project needs, with multiple offices and a growth-focused culture.

Qualifications

• Two or more years of hands-on Salesforce development experience.
• Strong experience with Salesforce Service Cloud and Experience Cloud.
• Demonstrated ability to implement solutions using Salesforce standard and declarative functionality.
• Strong experience with Salesforce Flow, objects, fields, record types, page layouts, validation rules, profiles, permission sets, roles, and sharing rules.
• Proficiency in Apex, Apex triggers, Lightning Web Components, SOQL, SOSL, and Visualforce.
• Experience developing and consuming REST or SOAP APIs.
• Strong understanding of Salesforce security, sharing architecture, governor limits, and platform best practices.
• Experience with source control, deployments, sandbox management, and Salesforce development lifecycle processes.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to work independently and take ownership of assigned solutions.

Responsibilities

• Design, configure, develop, test, deploy, and support Salesforce solutions.
• Implement and enhance Service Cloud capabilities, including case management, queues, assignment rules, escalation processes, knowledge, email-to-case, and service-console functionality.
• Build and maintain Experience Cloud portals for external users, customers, partners, or public-facing stakeholders.
• Leverage Salesforce out-of-the-box features, including Flow, validation rules, approval processes, record types, page layouts, permission sets, sharing rules, and reports and dashboards.
• Develop custom functionality using Apex, Apex triggers, Lightning Web Components, Aura Components, and Visualforce.
• Create and optimize SOQL and SOSL queries.
• Integrate Salesforce with external applications using REST APIs, SOAP APIs, platform events, and other integration methods.
• Participate in requirements analysis, solution design, code reviews, testing, deployment, troubleshooting, and production support.
• Collaborate with architects, business analysts, administrators, quality-assurance teams, and business stakeholders.
• Ensure solutions follow Salesforce security, performance, scalability, and development best practices.
• Prepare and maintain technical documentation, deployment instructions, and solution-design artifacts.

Skills

Salesforce development

Salesforce Service Cloud

Experience Cloud

Apex

Apex Triggers

Lightning Web Components

SOQL

SOSL

Visualforce

REST APIs

SOAP APIs

Security best practices

Source control

Sandbox management

Development lifecycle

Analytical skills

Troubleshooting

Communication

Independent work

Tools

OmniStudio

Job description

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

This position may require travel to client or project locations throughout the United States, based on the needs of the assigned project. The frequency, duration, and location of travel will vary by assignment. Candidates must be willing to travel as required.

Required Skills and Experience

• Two or more years of hands-on Salesforce development experience.
• Strong experience with Salesforce Service Cloud and Experience Cloud.
• Demonstrated ability to implement solutions using Salesforce standard and declarative functionality.
• Strong experience with Salesforce Flow, objects, fields, record types, page layouts, validation rules, profiles, permission sets, roles, and sharing rules.
• Proficiency in Apex, Apex triggers, Lightning Web Components, SOQL, SOSL, and Visualforce.
• Experience developing and consuming REST or SOAP APIs.
• Strong understanding of Salesforce security, sharing architecture, governor limits, and platform best practices.
• Experience with source control, deployments, sandbox management, and Salesforce development lifecycle processes.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Ability to work independently and take ownership of assigned solutions.

Preferred Skills and Experience

• Hands-on experience with Salesforce OmniStudio.
• Experience with OmniScripts, Flex Cards, Integration Procedures, and Data Mappers.
• Experience in providing Salesforce Public Sector Solutions.
• Experience implementing licensing, permitting, inspections, regulatory, or case-management solutions.
• Experience in supporting government agencies or other public-sector organizations.
• Salesforce Platform Developer, Service Cloud Consultant, Experience Cloud Consultant, or OmniStudio certifications.

Primary Responsibilities

• Design, configure, develop, test, deploy, and support Salesforce solutions.
• Implement and enhance Service Cloud capabilities, including case management, queues, assignment rules, escalation processes, knowledge, email-to-case, and service-console functionality.
• Build and maintain Experience Cloud portals for external users, customers, partners, or public-facing stakeholders.
• Leverage Salesforce out-of-the-box features, including Flow, validation rules, approval processes, record types, page layouts, permission sets, sharing rules, and reports and dashboards.
• Develop custom functionality using Apex, Apex triggers, Lightning Web Components, Aura Components, and Visualforce.
• Create and optimize SOQL and SOSL queries.
• Integrate Salesforce with external applications using REST APIs, SOAP APIs, platform events, and other integration methods.
• Participate in requirements analysis, solution design, code reviews, testing, deployment, troubleshooting, and production support.
• Collaborate with architects, business analysts, administrators, quality-assurance teams, and business stakeholders.
• Ensure solutions follow Salesforce security, performance, scalability, and development best practices.
• Prepare and maintain technical documentation, deployment instructions, and solution-design artifacts.

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.