Salesforce Developer – Field Service (SFS)

P99SOFT; Austin (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health insurance

Paid time off

Flexible working hours

Professional development opportunities

Job summary

A leading IT consulting firm is looking for a Salesforce Developer specializing in Field Service to drive enhancements in service solutions. The ideal candidate will have robust experience in Field Service Lightning (FSL), hands-on skills in Apex and Lightning Web Components, and a strong ability to manage field service processes. This role offers a competitive salary and benefits, focusing on personal growth and job satisfaction in an inclusive work environment.

Qualifications

• 6+ years of experience working with Salesforce, with 3+ years in Field Service Lightning (FSL).
• Proficient in LWC, Apex, Flows, and integrations.
• Strong understanding of field service operations and best practices.

Responsibilities

• Lead discovery sessions to map field service processes.
• Design end-to-end FSL solutions including Work Types and Service Resources.
• Configure FSL components and perform data migrations.

Skills

Salesforce Field Service Lightning (FSL) expertise

Apex

Lightning Web Components (LWC)

Integrations

Troubleshooting

Agile methodologies

Education

Salesforce certifications (FSL Consultant, Admin, App Builder, Platform Developer I)

Tools

MuleSoft

Boomi

Job description

Position: Salesforce Developer – Field Service (SFS)

Experience: 6+ Years

Location: Austin, TX

Job Summary

We are seeking a skilled Salesforce Field Service Lightning (FSL) Consultant with around 6 years of hands‑on experience designing, configuring, and optimizing Field Service solutions. The ideal candidate will have strong functional and technical expertise in FSL, including process discovery, configuration, data modeling, and integrations. This role requires the ability to work closely with business stakeholders, translate requirements into scalable solutions, and ensure smooth delivery across field service operations.

Key Requirements

• Lead discovery sessions to understand and map field service processes such as work order management, scheduling & dispatch, inventory/parts management, service appointments, warranties, entitlements, and SLAs.
• Design end‑to‑end FSL solutions including Work Types, Service Resources, Territories, Skills, Operating Hours, Scheduling Policies, Optimization, Mobile flows, and offline capabilities.
• Define scalable data models and guardrails for asset hierarchy, product‑to‑service mapping, inventory tracking, warranty/entitlement frameworks, and contract alignment.
• Configure core FSL components: service territories, resources, skills, scheduling rules, optimization settings, work types, work orders, service appointments, crews, inventory, and entitlements.
• Perform data migration for service territories, resources, skills, products, assets, warranties, and historical work orders.
• Collaborate with business and technical teams to translate requirements into FSL design choices and solution tradeoffs.
• Develop custom Salesforce components using Apex, LWC, and Flows to support FSL functionality and integration.
• Troubleshoot Field Service issues and drive continuous improvements across processes and configurations.

Must‑Have Skills

• Around 6 years of experience working with Salesforce, including 3+ years specifically in Field Service Lightning (FSL).
• Strong hands‑on experience with LWC, Apex, Flows, and integrations.
• Solid understanding of field service operations and best practices.
• Experience configuring FSL objects such as Work Orders, Service Appointments, Territories, Skills, and Scheduling Policies.
• Proven experience with data migration across FSL‑related objects.
• Ability to lead requirement gathering sessions and communicate effectively with stakeholders.
• Strong troubleshooting and problem‑solving skills.

Preferred Skills

• Salesforce certifications (FSL Consultant, Admin, App Builder, Platform Developer I).
• Experience with middleware or integration tools (MuleSoft, Boomi, etc.).
• Background in industries with complex field service operations (manufacturing, utilities, telecom, medical devices).
• Familiarity with optimization engines and mobile workforce management.
• Experience working in Agile or hybrid delivery environments.

Benefits

• Competitive salary and performance‑based bonuses.
• Comprehensive health insurance.
• Paid time off and flexible working hours.
• Professional development opportunities and support for continuing education.
• Udemy Learning Licenses to enhance skills and stay up‑to‑date with the latest technology.

Equal‑Opportunity Employer

P99soft is an equal‑opportunity employer. At P99soft, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.

Life@P99soft

At P99soft, we believe in creating a work environment that balances professional excellence with personal well‑being. Our vibrant office culture is built on mutual respect, inclusivity, and a shared passion for innovation. We host regular team‑building activities, workshops, and social events to foster a sense of community and collaboration among our employees. Join us and be part of a team that values your contributions and supports your growth.

About Us

P99soft is a leading IT Services and IT Consulting company dedicated to making our customers’ business operations seamless by providing them with digital services and applications using the latest technologies. We are committed to bringing excellence to all our creations. We need passion, empathy, and being customer‑focused to achieve technical excellence. We believe in transparency through open communication and work with honesty and integrity while dealing with our customers and partners.

Our Vision

“To lead digital transformation for our customers, delighting them at every step, while empowering our employees and fostering success.”

Our Mission

“To attain our objectives within a framework of integrity, transparency, and respect for our clients, employees, partners, and the community, fostering mutual trust and sustainable growth.”