Salesforce Developer and Administrator

Freddie Mac; United States; Remote; USD 110,000 - 125,000; Full time

Job summary

An established industry player is seeking a Salesforce Developer and Administrator to design and implement innovative solutions within their Salesforce platform. This role is pivotal in optimizing CRM, Order Management, and Billing systems, enhancing user experiences, and ensuring compliance with security policies. The ideal candidate will possess strong Salesforce Administration skills, a knack for workflow automation, and the ability to collaborate effectively across teams. Join a dynamic environment where your contributions will directly impact business success and drive transformation in a fast-paced, agile setting.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k with Employer Match

Paid Time Off

Qualifications

• 2+ years of Salesforce Administration experience focusing on user access and security.
• Hands-on experience with Salesforce Object Model and third-party integrations.

Responsibilities

• Ensure optimal performance of Salesforce systems and manage user access.
• Design and manage custom workflows to automate business processes.

Skills

Salesforce Administration

Workflow Automation

Salesforce Object Model

Database Scripting (MYSQL, Apex)

HTML and CSS

Communication Skills

Agility in Fast-Paced Environments

Education

Bachelor's Degree in Computer Science

Salesforce Certifications

Tools

Salesforce

GearSet

Tableau

Job description

Salesforce Developer and Administrator

The Salesforce Developer and Administrator will design, code, and implement Salesforce applications for our evolving CRM, Order Management, Billing, and LIMS systems. This role will be responsible for driving and developing solutions within our Salesforce platform to meet our evolving business. This position will also analyze project objectives, create customer workflows and experiences, and troubleshoot errors by working closely with our Commercial, Lab, and Software teams.

RESPONSIBILITIES

• Ensure optimal performance of Salesforce systems and products on a day-to-day basis.
• Create, manage, and maintain user profiles, roles, and permission sets in Salesforce to ensure proper access control and data security. Assign appropriate permissions to users based on job functions and ensure compliance with organizational security policies.
• Perform regular audits of user access to ensure compliance with internal security policies and industry regulations (e.g., HIPAA).
• Design and generate custom reports and dashboards in Salesforce to provide actionable insights, track key performance indicators (KPIs), and support data-driven decision-making across teams. Ensure reports are tailored to meet business needs and provide regular updates and enhancements as requirements evolve.
• Design, create, and manage custom workflows using Salesforce tools such as Flow Builder to automate business processes, improve efficiency, and reduce manual tasks. Regularly evaluate and optimize workflows to ensure they align with evolving business requirements and deliver consistent results across departments.
• Develop either out-of-the-box or custom code solutions for our third-party partner integrations.
• Responsible for managing our Salesforce environments per industry best practices as it relates to the Software Development Lifecycle.
• Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Configure security controls such as IP range restrictions, login hours, and login security policies to limit where and when users can access Salesforce.
• Track and report system login attempts, including unsuccessful attempts, to identify potential security threats.
• Evaluate and install new Salesforce releases as necessary.
• Provide training on any new releases, updates, and end-user support.
• Document processes, including error reports and changes to field history tables.
• Other duties as assigned.

EDUCATION REQUIREMENTS

• Bachelor's Degree is required, preferably in Computer Science, Information Technology, or a related field.
  • Certifications specific to Salesforce are a plus. (i.e., Salesforce Certified Administrator/Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Technical Architect)

QUALIFICATIONS

• Possess 2+ years of hands-on experience with Salesforce Administration, including managing user access, security settings, and profiles (i.e., Field-Level Security, Permission sets, Roles, etc.) with a strong focus on workflow automation.
• Possess experience with:
  • Salesforce Object Model, including custom objects, relationships (master-detail, lookup), and fields required to design and optimize reports and workflows.
  • Developing or programming customer-facing interfaces.
  • Integrating Salesforce with third-party tools and systems for reporting and workflow automation (i.e., using Salesforce APIs, AppExchange apps, or custom integration tools).
  • Various database scripting languages (i.e., MYSQL, Apex, Native, VisualForce, and Python).
• Exemplify knowledge of:
  • Web coding, including HTML and CSS.
  • Salesforce reporting features, including summary reports, matrix reports, joined reports, and custom report types.
  • Salesforce CRM platforms
• Demonstrate previous work experience with application and software development as a Programmer, Developer, or Web Engineer.
• Possess strong communication skills, with the ability to liaise with non-programmers.
• Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment while remaining flexible, proactive, resourceful, and efficient.
• Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results.
• Possess high ethics and conduct business in the most professional manner.
• Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions.
• Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues.
• Preferred Additional Experience:
  • Hands-on experience with GearSet and Tableau is a plus.

SCHEDULE
This is a salaried position, requiring at least 40 hours per week. There may be projects that require activities beyond the standard hours.

COMPENSATION & BENEFITS

• Base salary range: $110,000 - 125,000/annually determined based on the candidate's experience, knowledge, and abilities.
• Bonus: discretionary annual bonus based on a percentage of the employee's base salary
• Benefits: health, vision, dental, life insurance, 401k (with employer match), and paid time off.

ADDITIONAL INFORMATION

Geneoscopy's Core Values
Ability to embody Geneoscopy's beliefs, philosophies, and principles:

• Integrity - we do the right thing through our words, actions, and behaviors
• Courage - step up, speak up, stand out
• Agility - think and act fast, embracing change
• Passion - for our customers, our people, our work, and for excellence
• Collaboration - our differences are assets

Physical Demands

• Employees may be required to lift routine office supplies and use standard office equipment.
• Must possess the ability to sit and/or stand for long periods.
• Must possess the ability to perform repetitive motion.

Work Environment

• May have exposure to fumes and bio-hazardous material in the laboratory environment.
• May be required to handle blood-borne pathogens and general laboratory reagents.

By completing this online employment application, you certify that the information on this application is true and complete to the best of your knowledge. You understand that any misrepresentation or omission of fact in response to any inquiry made in this application may result in the rejection of the application or if hired, dismissal whenever it is discovered. You authorize and release all parties from any liability or damage that may result from seeking, furnishing, or using such information. You understand and agree that, if hired, your employment is for no definite period and may, regardless of the date of payment of compensation, be terminated by Geneoscopy at any time, for any or no reason, with or without notice. You understand that no representation to the contrary is valid unless in writing, setting a definite term of employment, and signed by the company's CEO. You further understand and agree that any job offer is contingent upon your passing, to the company's satisfaction, a criminal background check, reference checks, and other possible screenings. You understand that this application is active for 90 days only, and if you do not hear from the company but still wish to be considered for employment after 90 days, you will need to fill out a new application.