Salesforce Developer / Administrator - Fintech

Truelogic; New York (NY); Hybrid; MXN 2,037,000 - 2,716,000; Full time

Benefits offered by this job

100% Remote

USD Pay

Paid Time Off

Autonomy

Top US Clients

Job summary

Truelogic seeks a hands-on Salesforce Developer/Administrator to support a fintech client with Sales Cloud, Service Cloud, and Experience Cloud. You will work with a small team to maintain day-to-day operations, while delivering major platform migrations and integrations.

You will evaluate requirements, build declarative solutions, and contribute to telephony integration projects, all while collaborating with U.S. clients from a fully remote setup.

Qualifications

• 3-5+ years hands-on Salesforce development and administration.
• Coding proficiency in Apex and Lightning Web Components (LWC).
• Experience Cloud (formerly Community Cloud) knowledge.
• Strong experience integrating Salesforce with third-party platforms and APIs.
• Ability to decide when to use standard configuration vs. custom development.
• Self-directed, able to work independently in a distributed team.
• Ability to document solutions and manage technical workflows in Jira.
• Nice-to-have: CTI/telephony experience and related tools.

Responsibilities

• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud.
• Partner with engineering leadership to translate requirements into solutions using declarative tools versus code.
• Design, build, and support Apex code, LWC, workflows, and automations.
• Build, maintain, and troubleshoot Salesforce integrations with external platforms and APIs.
• Lead telephony migration efforts from Talkdesk to Genesys and validate integrations.
• Support Experience Cloud portal initiatives and UX enhancements over 3-4 months.
• Translate complex requirements into tasks and manage tickets and Jira docs.

Skills

Salesforce development

Apex

Lightning Web Components

Experience Cloud

APIs & integrations

Declarative automation

Jira documentation

Tools

Talkdesk

Genesys

Marketing Cloud

Zapier

HiTouch

Job description

About Truelogic

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we've been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you're taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

Our Client

Our client is a high-growth, venture-backed fintech company transforming the alternative real estate and home financing space. By leveraging proprietary technology, they provide homeowners with flexible solutions to unlock equity without taking on traditional loan debt or added monthly expenses. Supported by premier venture capital firms, the company operates with a nimble, engineering-driven culture focused on innovating user-centric financial products and building scalable platform architecture.

Job Summary

We are seeking a hands-on Salesforce Developer / Administrator to join a fast-paced fintech company supporting business-critical platforms and integrations across Sales Cloud, Service Cloud, and Experience Cloud. In this role, you will work alongside a small, collaborative team to maintain day-to-day operations while delivering key initiatives—including a major telephony platform migration from Talkdesk to Genesys, Experience Cloud enhancements, and third-party platform integrations.

Responsibilities

• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud.

• Partner with engineering leadership to evaluate business requirements and determine optimal solutions using declarative tools versus custom code.

• Design, build, and support Apex code, Lightning Web Components (LWC), custom workflows, and automations.

• Build, maintain, and troubleshoot integrations between Salesforce and external platforms, APIs, and third-party tools.

• Play a central role in evaluating, rebuilding, and testing integrations/automations for a telephony migration from Talkdesk to Genesys.

• Support upcoming Experience Cloud portal initiatives and user experience enhancements over the next 3-4 months.

• Translate complex business requirements into actionable technical tasks, managing ticket lifecycles and technical documentation in Jira.

Qualifications and Job Requirements

• 3-5+ years of hands-on experience balancing both Salesforce development and administrative responsibilities.

• Demonstrated coding proficiency in Apex and Lightning Web Components (LWC), alongside expert knowledge of declarative automation tools (Flows, Process Builder).

• Hands-on working experience with Experience Cloud (formerly Community Cloud).

• Strong track record of integrating Salesforce with third-party platforms, APIs, and middleware.

• Sound technical judgment to determine when to leverage standard configuration versus custom development.

• Self-directed problem solver capable of executing independently within a geographically distributed team.

• Proven comfort documenting solutions and managing technical workflows using Jira.

• Nice-to-Have: Prior experience with CTI/telephony platforms (e.g., Talkdesk, Genesys), Marketing Cloud, Zapier, HiTouch, or integrated messaging tools (SMS/chat).

What We Offer

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You'll Like Working Here

• A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

• Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

• Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.