Salesforce Developer

Index Analytics LLC; Milford Mill (MD); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Salesforce certification preferred

Health and retirement benefits

Professional development reimbursement

Job summary

Index Analytics LLC, a Baltimore-based health consulting firm, seeks a Salesforce Developer to design, develop, and deploy Salesforce solutions across the full development lifecycle. You will collaborate with business owners and technical teams to deliver reliable, high-quality solutions.

The role requires 4+ years of Salesforce customization, strong Lightning/Apex skills, and experience with Sales/Service Cloud, Security, and AppExchange integrations.

Qualifications

• US citizen or authorized to work in the US and able to obtain a government badge.
• Bachelor's degree in computer science, IT, or related field with 4+ years Salesforce customization.
• 2+ years declarative Salesforce development (Workflows, Flows, Process Builder).
• Hands-on Salesforce Sales/Service Cloud experience with solutions like Live Chat, Dashboards.
• Salesforce Experience Cloud design/development and AppExchange integrations.
• Strong knowledge of authentication/security (SAML, OAuth) and security tools.
• Experience integrating Salesforce with external systems and middleware.
• Familiarity with Git and CI/CD tools (Copado) preferred.

Responsibilities

• Design, develop, test, and deploy Salesforce applications across the full lifecycle.
• Learn and apply new Salesforce features; communicate with business owners and teams.
• Ensure solutions meet end-user requirements; troubleshoot and resolve issues.
• Support proof-of-concept efforts and shape the technical vision with developers.
• Collaborate with stakeholders to enable timely project delivery and thorough documentation.

Skills

US work authorization

Salesforce declarative development

Salesforce Sales/Service Cloud

Lightning components / Apex

Security protocols (SAML/OAuth)

Salesforce integration

Git & CI/CD (Copado)

Communication & analytics

Education

Bachelor's degree in CS/IT or related field

Tools

Git

Copado

AppExchange

Lightning Design System

Job description

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Responsibilities

• Contribute to all technical aspects of the project, including designing, developing, testing, and deploying Salesforce applications throughout the full development lifecycle.
• Quickly learn and apply new Salesforce features, tools, and technologies, while effectively communicating with business owners, technical teams, development partners, and user groups to support solution delivery.
• Ensure development projects meet business and end‑user requirements by identifying, troubleshooting, and resolving system issues to deliver reliable, high‑quality solutions.
• Support proof‑of‑concept efforts and technical solutioning, helping establish the technical vision and partnering with developers to bring that vision to life.
• Collaborate closely with stakeholders and team members to enable timely project delivery, supported by strong verbal and written communication skills and effective documentation.

Qualifications

• US citizen or Authorized to Work and lived in the US for 3 of the last 5 years. Must be able to obtain a U.S. Federal government client badge and pass a government Public Trust.
• Bachelor's degree in computer science, Information Technology, or a related field with four (4) or more years of experience with customization on the Salesforce Lightning platform. including Lightning components using the Lightning Design System, Lightning Web Components or Lightning Aura Components and Apex (Batch, Controllers, Triggers).
• Two (2) or more years of experience with declarative development on Salesforce using Workflows, Approval Processes, Process Builder, Flows, etc.
• Proven experience with implementing Salesforce Sales/Service Cloud. Solutions include Live Chat, Knowledge, Case Lifecycle Management, Assignment Rules, Reports and Dashboards, etc.
• Hands‑on experience with Salesforce Experience Cloud design and development and working with third‑party tools and market‑place solutions from the AppExchange.
• Strong understanding of authentication and security protocols, including configuration of SAML and OAuth flows, and use of Salesforce application/platform security tools such as Snyk, AppOmni, or comparable solutions.
• Extensive experience integrating Salesforce with external systems, leveraging both point‑to‑point integrations and middleware platforms
• Knowledge of GIT and CI/CD tools such as Copado is preferred.
• Strong communication and analytical skills.

Preferred Certifications

• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform Developer II

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal ([e-mail]) or a corporate email address ([e-mail]). If you have any concerns, please don't hesitate to reach out to us at [e-mail].

If you are selected for an interview, please be advised that Index Analytics LLC reserves the right to prohibit the use of artificial intelligence (AI) tools, including but not limited to AI-generated responses, real-time transcription, or automated assistance during the interview process. We value authentic interactions and the opportunity to engage directly with candidates. Any unauthorized use of AI may result in disqualification from consideration.

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.