Salesforce & Data Systems Specialist — Hybrid Role

Just-A-Start Corporation; Cambridge (MA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

Paid Time Off

Paid holidays

Volunteer Time Off

401(k) with match

Professional development funds

Find Your Joy Fridays

Job summary

Just A Start is seeking a Salesforce and Data Systems Coordinator to manage day-to-day Salesforce administration, maintain data quality, and provide staff training and support. The role reports to the Manager, CRM & Data Systems and supports the Learning and Evaluation team’s data-driven mission.

The ideal candidate has 2-3 years in Salesforce admin or related data roles, strong communication skills, and experience creating reports and dashboards.

Qualifications

• 2-3 years of Salesforce administration, CRM management or related data systems role.
• Excellent interpersonal and communication skills for non-technical users.
• Experience developing and delivering user training in various formats.
• Familiarity with data governance principles and best practices.
• Ability to translate organizational needs into reports and dashboards.

Responsibilities

• Perform day-to-day Salesforce administration: user management, permissions, profiles, layouts, record types and workflows as directed by the Manager.
• Serve as first-line support for Salesforce questions, troubleshooting, and issue resolution.
• Support integrations with external data sources and third-party apps (Apsona, Form Assembly, Mogli).
• Maintain documentation of system configurations and user guides.

Skills

Salesforce administration

CRM management

Data governance

User training

Communication

MS Office

Google Workspace

Education

Bachelor’s Degree or equivalent

Tools

Apsona

Form Assembly

Mogli

Job description

Just A Start is seeking a Salesforce and Data Systems Coordinator to manage day-to-day Salesforce administration, maintain data quality, and provide staff training and support. The role reports to the Manager, CRM & Data Systems and supports the Learning and Evaluation team’s data-driven mission.

The ideal candidate has 2-3 years in Salesforce admin or related data roles, strong communication skills, and experience creating reports and dashboards.