Salesforce Data Quality & Analytics Specialist

First Advantage Global operating Centre; United States; Remote; USD 75,000 - 120,000; Full time

Job summary

First Advantage Global Operating Centre in the United States seeks an analyst to apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes.

The role focuses on translating business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations, with a strong emphasis on data governance and continuous improvement.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• 2–5 years Salesforce data analysis, CRM analytics, and data quality experience.
• Experience developing reports, dashboards, and recurring analytical outputs.
• Proficiency with Salesforce SOQL, SQL, and Excel.
• Strong problem-solving and written/verbal communication skills.
• Ability to explain data findings to technical and non-technical audiences.
• Attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities in a cross-functional environment.

Responsibilities

• Data Quality Analysis & Monitoring
• Reporting & Dashboard Development
• Data Stewardship Support
• Data Governance & Documentation
• Business Process & Continuous Improvement
• Develop queries and datasets using Salesforce reporting and analytics tools
• Analyze Salesforce data to identify inaccuracies, duplicates, or outdated records
• Monitor data-quality metrics across Sales Cloud, Revenue Cloud, and Service Cloud
• Develop recurring data-quality reports, dashboards, and scorecards
• Investigate data anomalies and determine business impact
• Partner with Salesforce Data Stewards to prioritize remediation and tracking
• Identify emerging data-quality risks before impacting operations
• Conduct data profiling and analysis to support quality initiatives
• Establish data-quality measurements with the Data Quality Manager
• Reconcile Salesforce data with other systems when discrepancies arise
• Assess downstream impact on reporting, forecasting, and customer management
• Support historical data analyses to identify recurring problems

Skills

Salesforce data analysis

CRM analytics

SQL

Excel

Root-cause analysis

Communication

Education

Bachelor’s degree or equivalent

Tools

Salesforce SOQL

Job description

First Advantage Global Operating Centre in the United States seeks an analyst to apply experience with Sales Cloud, Revenue Cloud, and Service Cloud to analyze data involving accounts, contacts, opportunities, and other critical business data entities and processes.

The role focuses on translating business requirements and data-quality concerns into meaningful analysis, reports, dashboards, and recommendations, with a strong emphasis on data governance and continuous improvement.