Salesforce Data Quality Analyst

Swoon; Chicago (IL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Salesforce Data Quality & Operations Specialist for a hybrid role in Chicago or Indianapolis. This position involves ensuring data integrity and supporting key data initiatives through troubleshooting, collaboration, and documentation development. Qualified candidates will have significant experience in Salesforce, proficiency in SQL, and hold a Salesforce Administrator certification.

Qualifications

• Minimum 3 years of Salesforce Administrator platform experience.
• Highly accountable and able to track work thoroughly.
• Proficiency in writing SQL & SOQL queries in relevant tools.

Responsibilities

• Investigate and troubleshoot data quality issues across multiple systems.
• Perform SOQL/SQL queries and validate data quality.
• Develop data cleaning process documentation and generate reports.

Skills

Salesforce Administrator platform experience

SQL & SOQL queries

Advanced spreadsheet experience

Collaborative tools experience (Slack)

Tableau or Salesforce CRMA

Accountability

Education

Salesforce Administrator Certification

Job description

Salesforce Data Quality & Operations Specialist (Hybrid)

1-year contract

Hybrid - Chicago OR Indianapolis

We are seeking a highly accountable and skilled Salesforce Data Quality & Operations Specialist to join our team. This hybrid role requires 3 days a week in our Chicago Tower or Indianapolis Tower office. You will play a critical role in ensuring data integrity, troubleshooting issues, and supporting key data initiatives within our dynamic environment.

Responsibilities:

• Investigate and troubleshoot data quality issues across 3-5 systems, including Salesforce, through intake, research, and recommending updates.
• Perform SOQL/SQL queries in Salesforce, Workbench, and VS Code to validate data quality across multiple objects and inbound integrations.
• Partner with end-users for data quality research and resolution.
• Collaborate with the Data Governance Product Manager on maintenance tasks, intake items, and preparation for council meetings.
• Develop data cleaning process documentation and generate comprehensive data quality reports using Salesforce and Tableau/CRMA.
• Assist with data mapping for integrations, perform integration testing, and support the setup of our metadata catalog, all within an Agile framework. This includes writing user stories.

Required Skills & Certifications:

• Minimum 3 years of Salesforce Administrator platform experience.
• Proficiency in writing SQL & SOQL queries ( in query tools like Workbench and VS Code).
• Advanced spreadsheet experience.
• Highly Accountable: Able to track work thoroughly and provide status regularly and frequently.
• Experience with Slack or other collaboration tool, including Slack workflows.
• Experience with Tableau or Salesforce CRMA (CRM Analytics).
• Salesforce Administrator Certified.