Salesforce Data Innovation Lead

Gravity Infosolutions, Inc.; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

Gravity Infosolutions, Inc. seeks an experienced Salesforce Data Innovation Lead to transform CRM data into actionable insights. You will manage Salesforce data, dashboards, and reports while ensuring data quality and accuracy.

The role partners with stakeholders across the business to design analytics, develop reports and presentations, and support cross-functional data initiatives using Tableau or Power BI and Excel.

Qualifications

• 5+ years of data analysis, reporting, or CRM/data management.
• Hands-on Salesforce/CRM data management experience.
• Strong Excel skills.
• Experience with Tableau or Power BI.
• Excellent communication and stakeholder management.

Responsibilities

• Manage Salesforce data, dashboards, and reports.
• Analyze data to identify key trends, patterns, and actionable insights.
• Develop reports, presentations, and other data-driven materials.
• Support surveys, research, and cross-functional data initiatives.
• Monitor and maintain data quality, accuracy, and consistency.
• Recommend data and process improvements to support business objectives.
• Collaborate with stakeholders on reporting and analytics requirements.

Skills

5+ years experience in data analysis

CRM/data management

Data visualization

Excel proficiency

Stakeholder management

Project management

Tools

Tableau

Power BI

Python

R

Job description

We are seeking an experienced Salesforce Data Innovation Lead with a strong background in Salesforce/CRM data management, data analysis, reporting, and visualization. The ideal candidate will be skilled in transforming data into actionable insights while maintaining high standards of data quality.

Key Responsibilities

• Manage and maintain Salesforce data, dashboards, and reports.
• Analyze data to identify key trends, patterns, and actionable insights.
• Develop reports, presentations, and other data-driven materials.
• Support surveys, research, and cross-functional data initiatives.
• Monitor and maintain data quality, accuracy, and consistency.
• Recommend data and process improvements to support business objectives.
• Collaborate with stakeholders on reporting and analytics requirements.

Required Qualifications

• 5+ years of relevant experience in data analysis, reporting, or CRM/data management.
• Hands-on experience with Salesforce/CRM data management.
• Strong proficiency in Microsoft Excel.
• Experience with Tableau, Power BI, or similar data visualization tools.
• Strong analytical and problem-solving skills.
• Excellent communication, stakeholder management, and project management skills.

Preferred Qualifications

• Experience with Python, R, or SPSS.
• Experience within the education or nonprofit sector.