Salesforce Data Innovation Lead

Gravity Infosolutions, Inc.; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Gravity Infosolutions, Inc. seeks an experienced Salesforce Data Innovation Lead to transform CRM data into actionable insights. The role focuses on data management, analytics, reporting, and visualization across Salesforce data, dashboards, and reports.

The ideal candidate will ensure data quality, develop data-driven materials, and collaborate with cross-functional teams to advance business objectives and insights delivery.

Qualifications

• 5+ years of relevant experience in data analysis, reporting, or CRM/data management.
• Hands-on experience with Salesforce/CRM data management.
• Strong proficiency in Microsoft Excel.
• Experience with Tableau, Power BI, or similar data visualization tools.
• Strong analytical and problem-solving skills.
• Excellent communication, stakeholder management, and project management skills.

Responsibilities

• Manage and maintain Salesforce data, dashboards, and reports.
• Analyze data to identify key trends, patterns, and actionable insights.
• Develop reports, presentations, and other data-driven materials.
• Support surveys, research, and cross-functional data initiatives.
• Monitor and maintain data quality, accuracy, and consistency.
• Recommend data and process improvements to support business objectives.
• Collaborate with stakeholders on reporting and analytics requirements.

Skills

5+ years experience

CRM data management

Data analysis

Excel

Data visualization

Communication

Tools

Salesforce

Tableau

Power BI

Python/R/SPSS

Job description

We are seeking an experienced Salesforce Data Innovation Lead with a strong background in Salesforce/CRM data management, data analysis, reporting, and visualization. The ideal candidate will be skilled in transforming data into actionable insights while maintaining high standards of data quality.

Key Responsibilities

• Manage and maintain Salesforce data, dashboards, and reports.
• Analyze data to identify key trends, patterns, and actionable insights.
• Develop reports, presentations, and other data-driven materials.
• Support surveys, research, and cross-functional data initiatives.
• Monitor and maintain data quality, accuracy, and consistency.
• Recommend data and process improvements to support business objectives.
• Collaborate with stakeholders on reporting and analytics requirements.

Required Qualifications

• 5+ years of relevant experience in data analysis, reporting, or CRM/data management.
• Hands-on experience with Salesforce/CRM data management.
• Strong proficiency in Microsoft Excel.
• Experience with Tableau, Power BI, or similar data visualization tools.
• Strong analytical and problem-solving skills.
• Excellent communication, stakeholder management, and project management skills.

Preferred Qualifications

• Experience with Python, R, or SPSS.
• Experience within the education or nonprofit sector.