Salesforce Commerce Cloud (SFCC) Architect/Lead

Concord USA; California City (CA); Remote; USD 90,000 - 131,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

HSA contributions

401(k) retirement match

Paid time off and holidays

Job summary

Concord USA seeks an experienced SFCC Architect and Team Lead to design scalable omni-channel solutions built on SFRA. You will mentor a high-performing team, own technical health, and drive integration excellence with third-party systems such as Fiserv CommerceHub, OMS, Amplience, and Bazaarvoice.

You will shape the technical roadmap, enforce coding standards, and partner with product and business stakeholders to deliver measurable retail outcomes.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years delivering enterprise-scale eCommerce solutions.
• 5+ years hand‑on SFCC/ Demandware architecture.
• 2 full‑lifecycle SFCC implementations or major redesigns.
• Leadership experience in fast-paced retail environments.

Responsibilities

• Lead SFRA-based SFCC architecture and governance for the retail platform.
• Own integration governance across payments, OMS, content, and ratings/integrations.
• Ensure high performance, stability, and optimized page loads; manage caching and pipelines.
• Oversee release governance and DevOps collaboration while mentoring engineers.
• Collaborate with Product, QA, UX/UI, and stakeholders to translate retail strategy into technical specs.

Skills

SFCC Core Architecture

SFRA

Team Leadership

JavaScript ES6

ISML templates

REST/SOAP APIs

OWASP security

Education

Bachelor's degree in CS/IT

Tools

Fiserv CommerceHub

Manhattan Active Omni

Amplience

Bazaarvoice

Job description

Location: Prefer candidates in the LA area for client visits, but open to remote in the US.
Rate: $65/hr - $75/hr W2 hourly // $80-$95/hr C2C.
Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.

About Us

Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones.

About the Role

As the SFCC Architect and Team Lead, you will serve as the strategic and technical anchor for our global retail eCommerce platform. In this role, you will design scalable, stable, and high-performance omni-channel solutions built on Salesforce Storefront Reference Architecture (SFRA) while leading and mentoring a high-performing team of engineers. You will own the technical health of our production environment and act as the subject matter expert for our core third-party integrations, ensuring a frictionless consumer shopping experience.

Key Responsibilities

Technical Architecture & SFRA Governance

• Core Platform Architecture: Lead the solution design, customization, and stabilization of our enterprise Salesforce B2C Commerce (SFCC) environment utilizing SFRA.
• Integration Governance: Serve as the technical owner for critical retail integrations, ensuring seamless data flow, error handling, and performance optimization across:
  • Payment & Financing: Fiserv CommerceHub, PayPal, and Klarna.
  • Omni-Channel & Fulfillment: Manhattan Active Omni (OMS).
  • Content & Social: Amplience (CMS) and Bazaarvoice (Ratings & Reviews).
  • Data Integrity: QAS Experian (Address Verification).
• Technical Quality & Standards: Establish and enforce code quality standards, oversee technical code reviews, and optimize page load speeds, caching strategies, and jobs/pipelines.
• Release & Environment Management: Oversee release governance, code replication protocols, and troubleshooting of critical production issues alongside the DevOps team.

Team Leadership & Project Delivery

• Engineering Leadership: Direct, mentor, and foster the professional growth of internal developers, technical leads, and external agency partners.
• Sprint Planning & Estimation: Lead technical estimations, design reviews, and architectural scoping to align sprint allocations with the product roadmap.
• Cross-Functional Collaboration: Partner closely with Product Management, QA, UX/UI, and senior business stakeholders to translate complex retail strategies into robust technical specs.

Required Qualifications

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of total experience delivering enterprise-scale eCommerce solutions.
• 5+ years of hands‑on technical architecture experience strictly within Salesforce B2C Commerce (SFCC / Demandware).
• Proven Track Record: At least 2 full‑lifecycle enterprise implementations or major redesigns natively utilizing SFRA.
• Demonstrated experience leading engineering teams or functioning as a technical lead in a fast‑paced retail environment.

Technical Skills

• Deep expertise in SFCC Core Architecture, Business Manager configuration, pipelines, controllers, scripts, and cartridge structures.
• Expert knowledge of connecting, configuring, and optimizing Fiserv CommerceHub, Manhattan Active Omni, Amplience, and Bazaarvoice LINK cartridges or custom integrations.
• High proficiency in Javascript (ES5/ES6), Node.js, ISML templates, and web development technologies (HTML5, CSS3, AJAX).
• Solid understanding of relational databases, XML, API development (REST/SOAP), and secure coding practices (OWASP top 10).

Preferred Certifications

• Salesforce Certified B2C Commerce Architect (Highly Preferred)
• Salesforce Certified B2C Commerce Developer
• Salesforce Certified B2C Commerce Consultant

What We Offer (W2 Employment)

• Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well‑being.
• Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development.
• Disability Insurance: Short‑term (up to 12 weeks) and long‑term coverage, fully paid by the employer.
• Life and AD&D Insurance: Employer‑provided coverage with options for additional voluntary coverage.
• Employee Assistance Program (EAP): Support for legal, financial, and personal challenges.
• 401(k) Retirement Savings: 1% employer match.
• Career Growth Opportunities: Pathways for advancement and skill development.
• Team Engagement Activities: Regular team‑building events and company‑sponsored activities to foster collaboration and connection.
• PTO & Holidays (only W-2 Salary): Paid time off for vacation, sick days, and personal time. We offer 8 company‑paid holidays, plus 1 floating holiday.

Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!