Salesforce & Business Systems Engineer

Menlo Ventures; New York (NY); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Flexible paid time off

Job summary

Menlo Ventures is seeking a Salesforce & Business Systems Engineer based in New York City. This role requires a consultative approach to manage systems that drive B2B growth, focusing on creating scalable solutions for the GTM organization.

The ideal candidate will have strong Salesforce experience, excellent communication skills, and a consultative mindset to work with diverse stakeholders. The position includes a competitive salary ranging from $125,000 to $145,000, plus potential bonuses.

Qualifications

• Strong proficiency in Salesforce management and security settings.
• Experience with B2B/SaaS organizations supporting GTM processes.
• Ability to analyze data for reporting.

Responsibilities

• Act as a consultative partner to B2B stakeholders.
• Oversee integrations across core systems.
• Enable effective system adoption with documentation and support.

Skills

Salesforce administration

Consultative mindset

Cross-functional partnership

Data literacy

Apex programming

Integration design understanding

Tools

HubSpot

Salesforce

Job description

About the Role

We’re looking for a consultative, business minded Business Systems & Tools individual contributor who pairs strong technical depth with a RevOps mindset. This role goes beyond system administration or ticket fulfillment – you’ll operate as a trusted partner to our GTM organization, helping Sales, Marketing, and Customer Experience translate complex business problems into scalable system and process solutions.

As a Salesforce & Business Systems Engineer you’ll be accountable not only for how systems are built, but why – ensuring solutions improve workflows, strengthen integrations, enable data‑driven decision‑making, and ultimately drive B2B growth within your scope of ownership. This role is ideal for someone who thrives in ambiguity, enjoys problem solving with stakeholders, and sees systems as a lever for business impact.

This role is based out of our NYC office.

• New York City: $125,000–$145,000

This job may also be eligible for variable compensation in the form of a company incentive bonus.

A Day in the Life

• Act as a consultative partner to key B2B stakeholders by helping frame problems, identifying patterns, risks, and opportunities across systems, data workflows, and recommending pragmatic scalable solutions
• Oversee integrations across core systems, proactively auditing and refining them to support accurate, up‑to‑date workflows and functionality.
• Partner with stakeholders to deeply understand business problems, define success criteria, and translate needs into scalable system designs and implementations
• Enable effective system adoption by creating and maintaining clear documentation, best practices, and enablement material; and support onboarding for new hires on Salesforce and other relevant internal tools
• Serve as a system administrator and provide day‑to‑day support for Salesforce and related business systems, such as user access, account maintenance, reports, workflows, and permissions
• Continuously develop your skills and domain knowledge through self‑directed learning, training, and industry resources, applying new insights to improve systems and ways of working.

What We’re Looking For

• Strong proficiency in Salesforce administration: managing user profiles, roles, permissions, and security settings; customizing and configuring Salesforce objects, fields, layouts, workflows, and reports; and utilizing Salesforce declarative development tools such as Flow and Lightning App Builder
• Experience owning business systems in B2B/SaaS organizations, with a focus on supporting GTM teams and processes
• Strong consultative mindset with demonstrated ability to influence stakeholders, ask the right questions, and co‑create solutions in ambiguous environments
• Proven cross‑functional partnership with business stakeholders such as sales, client success, and servicing teams; able to gather business requirements, analyze processes, and identify opportunities for system enhancement and automation
• Experience with integrating Salesforce to other business applications, with an understanding of integration design, data flow, and system dependencies
• Familiarity with marketing automation tools, preferably HubSpot
• Familiarity with Apex programming language, Visualforce, and Lightning Components
• Proven ability to independently own projects
• Solid data literacy, including the ability to interpret and validate data across systems to support reporting and analysis
• Hands‑on experience building and/or supporting reports and dashboards (e.g., Salesforce reports/dashboards or downstream BI tools)
• Excellent verbal and written communication skills
• Salesforce certifications are highly desired

Benefits

• Competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short‑ and long‑term disability; infertility support and WPATH‑aligned transgender health benefits; an Employee Assistance Program; transit benefits and FSA and HSA options
• Equity for all employees, including new hire and refresher grants
• Flexible paid time off, paid parental leave, and a fully paid four‑week sabbatical in your sixth year
• Company‑paid professional coaching for all employees
• Day‑one 401(k) match plus matching on qualified student loan payments

EEO Statement

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.