Salesforce BA with Pardot Experience

Wipro Limited; Cupertino (CA); Remote; USD 90,000 - 140,000; Full time

Job summary

A leading technology services company is hiring a Senior Salesforce Business Analyst with Pardot experience. In this role, you will support customer adoption journeys by gathering requirements, collaborating with teams, and performing admin activities. Flexibility for remote work is available, and candidates must have a solid understanding of Salesforce and Pardot to thrive.

Qualifications

• 6-8 years of Salesforce experience required.
• Pardot experience is mandatory.
• Salesforce Active Certification preferred.

Responsibilities

• Support capabilities and features targeted for development.
• Gather requirements for marketing applications.
• Manage and track system features and stories.

Skills

Salesforce Experience

Pardot Experience

User Configuration

Data Loads

Agile Methodology

Stakeholder Engagement

Education

Salesforce Active Certification

Tools

Aha!

Rally

Job description

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their ambitions and build sustainable, future-ready businesses. Recognized globally for our services, commitment to sustainability, and corporate citizenship, we have over 250,000 employees serving clients across 66 countries. We aim to help our customers, colleagues, and communities thrive in a changing world.

Role: Sr. Salesforce Business Analyst with Pardot Experience

Experience: 6-8 years of Salesforce experience, with Salesforce Active Certification preferred. Past experience working on Sales and Service Cloud. Pardot experience is mandatory.

Role Description: Support capabilities and features targeted for development under the guidance of a senior Customer Success Console product manager. Assist in creating Salesforce platform capabilities to support customer adoption journeys. Gather requirements for marketing applications, document them, and collaborate with development, SIT, UAT, and deployment teams for implementation. Perform admin activities like user configuration, data loads, and validation.

Act as an analyst within an agile team, working closely with Customer Success experts and end-users to document system features and user stories using tools like Aha! and Rally. Manage and track system features and stories, collaborate with stakeholders to refine requirements, and drive engagement with end-users by capturing feedback. Support technical projects and console capabilities within an agile release cycle, assist with analysis projects, create test scripts, and conduct BAT testing.

This role is based in the USA, remote work available. Not eligible for visa sponsorship.

Wipro is an Equal Employment Opportunity employer, making employment decisions without regard to race, sex, national origin, disability, sexual orientation, or other protected statuses.

About the company

Wipro Limited is a global IT, consulting, and business process services company harnessing technologies like cognitive computing, automation, robotics, cloud, and analytics to help clients succeed in the digital age. With over 180,000 employees worldwide, we are committed to sustainability and social responsibility, connecting ideas to build a better future.

Notice

Wipro is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.