Salesforce BA Configurator & Functional Lead

INSPYR Solutions; Carson City (NV); Remote; USD 96,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive medical benefits

401(k) retirement plan

Job summary

INSPYR Solutions is seeking a Salesforce BA Configurator & Functional Lead for a long-term project on a 100% remote basis (Carson City, NV). The role focuses on configuring Salesforce, leading requirements, and guiding agile teams through delivery.

Candidates should hold Salesforce certifications and have 2+ years of Salesforce experience across Service Cloud/Experience Cloud or AppExchange solutions. The position offers competitive pay in a remote setup with responsibilities spanning

Qualifications

• Must have Salesforce Platform App Builder or Salesforce Administrator certification or equivalent.
• 2+ years of Salesforce experience with full SDLC understanding.
• Experience leading requirements gathering and documenting outcomes.

Responsibilities

• Analyze and translate business requirements into Salesforce solutions.
• Lead discovery sessions and document business requirements.
• Participate in Agile ceremonies and deliver user stories.

Skills

Salesforce

Agile

Requirements gathering

Tools

Jira

Job description

Salesforce BA Configurator & Functional Lead-Long Term Project -Carson City, NV (100% remote)

Title: Salesforce BA Configurator & Functional Lead

Location: 100% remote (Carson City, NV)

Duration: to at least 06/30/2027 (with possible extensions)

Compensation: $70.00 - $87.00/hour

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Project Description

Our Government client is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. CLIENT is emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the \"North Star\" for all efforts. The program comprises six key initiatives, with a multi-year phased implementation through June 2029: 1) Program Organization; 2) Compliance & Enforcement Services; 3) Data Migration; 4) Financial Services; 5) Licensing & Credentials; 6) Titling & Registration. A new system to support all CLIENT services is being built using Salesforce, integrated with several other technologies.

Responsibilities

Business analysts are what bring business requirements to life for the developers. Through their written and verbalized User Stories the business functionality becomes specified and broken down into sprints for development and deployment. The business analyst will operate within Agile Delivery Methodology. They will refine and deliver written tickets with solutions ready to be picked up by developers.

This role requires a self-driven individual with a \"get it done\" attitude and a passion to solve complex business and technology problems. You work in conjunction with the Solution Owners and Product Owners to build a solution for business needs. Depending on the nature of the project, you will be required to configure the solution or support a developer in building and testing the solution. You may also be called on to assist with activities like scoping and documentation.

When a business user/leader has issues, the BA/config is called on to help investigate, solve, or mitigate the issue to keep the business moving forward. In addition to understanding the business needs, they will be able to use configuration to solve many issues without requiring escalation to a developer.

Specific responsibilities include

• Analyze business requirements and then recommend, implement, and manage the Salesforce solutions. Cross-platform business requirements will expose you to other tools in the environment, including AWS, MuleSoft, and other ancillary tools.


• Lead discovery sessions to gather, define, and document business requirements


• Participating in Agile ceremonies, including Sprint Planning, Daily Scrum, Backlog Refinement, and Sprint Demos


• Document requirements in the form of user stories


• Demonstrate solution functionality to business stakeholders as needed


• Support user acceptance testing (UAT)


• Present solution options to the business, evaluating the pros and cons of declarative configuration against code and customization


• Participate in declarative system configuration


• Provide technical and functional expertise to project teams


• Participate in training content development and Administrator and end-user training delivery

Required Qualifications

• Salesforce Platform App Builder or Salesforce Administrator or any other similar certification(s) is a must


• 2+ years of recent Salesforce experience and proven understanding of a full software development lifecycle. Understanding of the Salesforce product suite including Service Cloud, Experience Cloud, or AppExchange solutions


• Analytical techniques - Experience leading requirements gathering sessions and documenting the outcome, including designing process flows and defining test scripts


• System configuration - Ability to design and configure a scalable Salesforce solution to meet business needs and determine when custom development is necessary


• Project management - Demonstrated analytical skills and experience with the complete lifecycle of complex enterprise projects; understanding of core project management concepts, theories, practices, and methods


• Familiarity with agile software delivery methodologies and tools such as Scrum and Agile tools such as Jira

Preferred (Not Required) Qualifications

• Business Analyst, Platform Developer 1, Strategy Designer, or any Architect level Salesforce certifications.


• Experience as a Quality Analyst


• Omnistudio and Flow experience


• Experience with MuleSoft, AWS tools, Box, Nintex

Other

Must be able to pass our client's Criminal background check before starting work.

Must be able & willing to work core Pac Time Zone work hours

Our benefits package includes

• Comprehensive medical benefits


• Competitive pay


• 401(k) retirement plan


• and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities.

Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to be contacted by INSPYR Solutions through phone, email, or text.