Salesforce BA: Agile Analyst Driving Smarter Workflows

Endava Limited; Northern (KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Career development

Training & certifications

Wellbeing program

401(k) plan

Job summary

Endava Limited is seeking a Salesforce Business Analyst to act as the strategic liaison between business stakeholders and the Salesforce delivery team. The role focuses on eliciting requirements, translating them into user stories, and guiding Agile delivery to optimize Salesforce orgs for user needs and business goals.

The ideal candidate will coordinate with developers and architects, support testing (UAT), and maintain documentation in Confluence, while embracing Hybrid work arrangements and

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science or equivalent.
• 3–5 years IT Business Analyst, Systems Analyst or related role.
• 2+ years Salesforce platform experience (standard objects, custom objects, flows, validation rules, security controls).
• Salesforce Certified Business Analyst and/or Salesforce Certified Administrator preferred.

Responsibilities

• Gather and document business requirements with partners and stakeholders.
• Translate requirements into executable user stories, acceptance criteria, and process diagrams.
• Participate in Agile/Scrum ceremonies and manage product backlog in Jira.
• Analyze current processes, design Salesforce-based solutions, and support releases.

Skills

Agile methodologies

Stakeholder collaboration

Requirements elicitation

Education

Bachelor’s degree in Business Administration, Information Systems, Computer Science

Tools

Jira

Confluence

ServiceNow

Microsoft Office

Job description

Endava Limited is seeking a Salesforce Business Analyst to act as the strategic liaison between business stakeholders and the Salesforce delivery team. The role focuses on eliciting requirements, translating them into user stories, and guiding Agile delivery to optimize Salesforce orgs for user needs and business goals.

The ideal candidate will coordinate with developers and architects, support testing (UAT), and maintain documentation in Confluence, while embracing Hybrid work arrangements and