Salesforce BA

Ethereum Technologies LLC; Detroit (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Ethereum Technologies LLC is seeking a Business Analyst to lead requirement gathering, analysis, and documentation for business needs. The role emphasizes leveraging Salesforce platforms and strong communication skills to deliver BRDs, process maps, and data models.

Collaboration with stakeholders is essential to ensure alignment with organizational goals. The ideal candidate will contribute to test scripts and training materials, supporting a smooth transition from requirements to

Qualifications

• Requirement Gathering and documenting business needs from stakeholders through workshops and meetings (as described).
• Deep understanding of Salesforce platforms including Sales Cloud, Service Cloud, Experience Cloud, CPQ, and declarative tools.

Responsibilities

• Elicit and document business needs from stakeholders through workshops and meetings.
• Create BRDs, data models, and process maps.
• Develop test scripts and training materials.

Skills

Salesforce

Business Analysis

Technical Aptitude

Soft Skills

Tools

Salesforce Platform

UML

Job description

JOB DESCRIPTION:

Requirement Gathering Elicit analyze and document business needs from stakeholders through workshops and meetings

Core Skills Knowledge:

• Salesforce Platform Deep understanding of Sales Cloud Service Cloud Experience Cloud CPQ and declarative tools Flows Validation Rules
• Business Analysis Requirements engineering process modeling UML AgileScrum
• Technical Aptitude Familiarity with integrations data migration and system architecture
• Soft Skills Critical thinking problem solving excellent communication technical and nontechnical presentation and interpersonal skills

Typical Deliverables

• User Stories Acceptance Criteria
• Process Maps AsIs ToBe
• Business Requirements Documents BRDs
• Data Models Technical Specifications
• Test Scripts Training Materials

ETHEREUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ETHEREUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ETHEREUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract