Salesforce & AvSight Product Manager

KP Aviation; Gilbert (AZ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

401(k) Plan

Profit sharing

Paid time off

Job summary

KP Aviation, an international supplier and procurer of aftermarket aviation components, seeks a Product Manager focused on Salesforce development and AvSight optimization. You will work with IT and business users to translate requirements into technical solutions, enhance system functionality, and support data integrity across ERP and CRM.

Strong collaboration with Sales, Finance, and Operations is required.

Qualifications

• Bachelor’s degree in CS/IT/IS or related field preferred.
• Minimum 3 years of experience with Salesforce development, administration, or implementation.
• Hands on experience developing and configuring Salesforce solutions required.
• Experience with Apex, Lightning Web Components, Flow, SOQL, APIs, and Salesforce integrations preferred.
• Experience supporting ERP, CRM, inventory management, or aviation business systems preferred.
• Experience with AvSight or aviation aftermarket software preferred.
• Salesforce Administrator, Platform Developer, or related Salesforce certification preferred.

Responsibilities

• Design, develop, configure, test, deploy, and maintain Salesforce solutions that support business processes and operational requirements.
• Manage Salesforce configuration, workflows, user access, permissions, objects, fields, reports, dashboards, automation, and other system functionality.
• Support the administration, configuration, maintenance, enhancement, and continued optimization of AvSight across applicable business functions.
• Support the ongoing management of Salesforce and AvSight by identifying system needs, evaluating enhancement requests, establishing priorities, and coordinating implementation.
• Partner with stakeholders to understand business processes, gather requirements, identify system gaps, and translate operational needs into effective technical solutions.
• Identify opportunities to improve functionality, automate manual processes, simplify workflows, and enhance the overall user experience across business applications.
• Support integrations between Salesforce, AvSight, and other business systems to improve data accuracy, accessibility, and operational efficiency.
• Investigate and resolve system issues, application errors, workflow problems, integration failures, and other technical concerns.
• Develop and execute testing plans for system configurations, enhancements, integrations, and releases before implementation into production environments.
• Support data integrity, system accuracy, data imports, exports, migrations, cleanup activities, and reporting requirements.
• Develop and maintain reports, dashboards, and system tools that provide meaningful information to leadership and business teams.
• Provide technical support and guidance to Salesforce and AvSight users and assist with resolving system related questions and issues.
• Develop and maintain system documentation, procedures, process maps, user guides, and training materials. Provide training to employees on new and existing functionality as needed.
• Coordinate with Salesforce, AvSight, consultants, vendors, and other external technology partners regarding system enhancements, technical issues, integrations, and projects.
• Support and manage technology projects from requirements gathering through testing, implementation, user adoption, and ongoing support.
• Support appropriate system access, permissions, security controls, and data protection practices in coordination with IT leadership.
• Monitor system performance and user feedback to identify opportunities for increased automation, efficiency, scalability, and reliability.
• Work closely with Sales, Product Line, Procurement, Finance, Operations, Technical, Supply Chain, and other departments to ensure technology solutions effectively support business requirements.
• Performs other tasks as assigned.

Skills

Salesforce knowledge

Apex

LWC (Lightning Web Components)

Flow

SOQL

APIs

CRM systems

Requirements translation

Troubleshooting

Project management

Communication

Data modeling

Aviation systems familiarity

Education

Bachelor's degree in CS/IT/IS

3+ years Salesforce experience

Salesforce certs preferred

Tools

AvSight

Salesforce DX

ERP systems

CRM software

Job description

KP Aviation, an international supplier and procurer of aftermarket aviation components, seeks a Product Manager focused on Salesforce development and AvSight optimization. You will work with IT and business users to translate requirements into technical solutions, enhance system functionality, and support data integrity across ERP and CRM.

Strong collaboration with Sales, Finance, and Operations is required.