Salesforce Architect (IT Architect / Consultant 1)

Ohio Department of Public Safety; Columbus (OH); On-site; USD 131,809,000 - 194,131,000; Full time

Job summary

The Ohio Department of Medicaid seeks a Salesforce Architect to join the Application Development team in Columbus. You will design and implement Salesforce solutions, providing technical leadership across internal and external stakeholders to meet ODM’s business needs.

Responsibilities include leading architecture/design sessions, mentoring teams, managing risks, and driving strategic roadmaps for Salesforce implementations.

Qualifications

• Undergraduate degree in Computer Science or Information Systems or equivalent work experience.
• Minimum 4 years combined IT experience including solution design and project tasks.
• Experience leading architecture/design sessions and mentoring development teams.

Responsibilities

• Provide technical leadership and mentorship to development teams.
• Lead complex initiatives for Salesforce platform and related frameworks.
• Lead/participate in architecture and design sessions.
• Serve as SME in project management best practices for Salesforce.
• Troubleshoot and resolve integration and technical issues.
• Research and validate software release compatibility and future planning.
• Provide strategic roadmap and facilitate execution of strategies.
• Consult with stakeholders to gather requirements and align solutions.

Skills

Attention to Detail

Collaboration

Leading Others

Teamwork

Salesforce Expertise

Education

CS/Info Systems undergrad or equivalent

Tools

Salesforce

Azure DevOps

SQL

Job description

Job Description - Salesforce Architect (IT Architect / Consultant 1) (2600075Q)

Organization

Medicaid

Agency Contact Name and Information

[e-mail]

Unposting Date

Oct 10, 2026, 3:59:00 AM

Work Location

Lazarus 6 50 West Town Street Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $46.00 - $67.75/hour

Schedule

Full-time

Union : OCSEA

Primary Job Skill

Information Technology

Professional Skills : Attention to Detail, Collaboration, Leading Others, Teamwork

Primary Technology : Customer Relationship Management

Agency Overview

About Us:

Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine’s agenda for Ohio’s future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.

Ohio Department of Medicaid plays a unique and necessary role in supporting the governor’s vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:

• Delivering a personalized care experience to more than three million people served.
• Improving care for children and adults with complex behavioral health needs.
• Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.
• Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.
• Ensuring financial transparency and operational accountability across all Medicaid programs and services.

Job Description

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Application Development

Classification: IT Architect/Consultant 1 (PN 20098831)

Primary Technology: Salesforce

Secondary Technology: Integration Middleware, SQL

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking a Salesforce expert to be part of our Application Development Team. They will be responsible for working with internal/external stakeholders, business and IT teams, to perform solution design and implementation that meets ODM’s business needs. As a Salesforce Architect, your responsibilities will include:

• providing technical leadership and mentorship to development teams, ensuring adherence to architectural guidelines and standards.
• leading complex initiatives for organizational improvement frameworks in assigned discipline/program(i.e. Salesforce Platform, Azure DevOps).
• leading and/or participating in architecture and technical design sessions.
• serving as a subject matter expert in project management best practices and risk management strategies, as applied to Salesforce implementations.
• troubleshooting and resolving integration and technical issues.
• researching and validating software release compatibility as well as potential solutions and products for future planning processes.
• providing strategic roadmap and facilitating execution of strategies.
• consulting with stakeholders (e.g. end-users, technicians, vendors, and management).

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) &Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Education - Core undergraduate program in Computer Science or Information Systems or equivalent work experience.

AND

Experience - Minimum 4 years combined work experience in any combination of the following: assisting with development and updates to the strategic Information Technology plan, participating in work groups to author Information Technology plan by discipline/program team and/or leading activities to achieve project tasks/meet deadlines, and performing solutions design for assigned discipline/program team (e.g., software development, infrastructure, database administration, security) including 2 years technology related work experience as specified by the agency position description and vacancy/job posting.

Note: the official position description on file with the designated agency is to reflect, in the minimum acceptable characteristics, the required technology related experience. Only those applicants possessing the required technology related experience listed in the position description are to be considered for any vacancies posted. The vacancy/job posting should also only list the required technology related experience commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Application Design, Software Development/Implementation

Professional Skills: Attention to Detail, Collaboration, Leading Others, Teamwork

Supplemental Information

The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.