Job Location: Columbus, OH 43215 - Hybrid
Job Duration: 12 months
Pay rate: $92/hr. on W2
Description:
Diversified Systems is searching for a Salesforce Architect responsible for managing all aspects of Salesforce.com (SFDC), including configuration, customization, application development, and third-party integrations. This role collaborates with internal stakeholders and technical teams to design and implement Salesforce solutions that support business requirements, improve operational efficiency, and drive continuous improvement.
The ideal candidate will have strong experience with Salesforce architecture, Lightning Aura Components, Apex development, Force.com APIs, integrations, reporting, Experience Cloud, and enterprise Salesforce implementations.
Responsibilities:
- Work with business teams to understand processes and translate business needs into actionable Salesforce requirements for configuration and development.
- Participate in all phases of the project lifecycle, including requirements analysis, design, implementation, testing, deployment, post-production support, and maintenance.
- Maintain and enhance existing Salesforce solutions.
- Develop and create customized reports and dashboards.
- Manage user testing activities, including development of test plans and creation of user test cases.
- Create and maintain process documentation, policies, configuration documentation, and user guides.
- Follow Salesforce release management best practices and manage deployments between sandbox and production environments.
- Design, develop, test, document, and deploy business solutions on the Force.com platform.
- Mentor and train State development resources.
- Design Salesforce reporting solutions.
- Design Salesforce forms for offline use utilizing Survey123 or other native Salesforce tools.
- Maintain, enhance, and create workflows, Process Builder flows, Visual Flows, and other Salesforce configurations.
- Develop and manage Salesforce Experience Cloud (Community Cloud) sites.
- Proactively identify and recommend system improvements.
- Communicate system changes to users and stakeholders prior to implementation.
- Develop advanced customized reports and dashboards and respond to ad hoc reporting requests.
- Implement and troubleshoot third-party integrations and partner applications.
- Collaborate with leadership and stakeholders to identify technologies, tools, and approaches that improve operational efficiencies and customer experience.
- Create project documentation including user interface guides, training materials, functional documentation, and change orders.
- Perform unit testing and participate in business user acceptance testing.
- Validate test cases and results against requirements.
- Develop complex, macro-driven reports for senior management.
- Follow Salesforce reporting best practices to ensure scalability and performance as data volumes grow.
- Assist with migration of legacy systems and processes into Salesforce.
- Build integration solutions between Salesforce and internal or external systems using ETL tools, web services, and MuleSoft.
- Import data using Salesforce tools such as Data Loader.
- Log, troubleshoot, and resolve system issues.
- Monitor and manage backend integration exception logs.
Requirements:
- 3 years of professional experience in Salesforce platform development and architecture, including Sales Cloud, Service Cloud, and Community Cloud required.
- 3 years of experience building and managing Salesforce Communities/Experience Cloud sites required.
- 3 years of experience with Salesforce design, analysis, configuration, customization, and coding required.
- 3 years of experience with Salesforce data models and Salesforce data migration and integration capabilities required.
- 3 years of experience with Salesforce data tools including Data Loader, SFDC Outlook Connector, Jitterbit, or similar tools required.
- 3 years of experience working within Scrum/Agile development methodologies required.